Trainer

• Deliver engaging virtual instructor-led training sessions, webinars, and customer learning experiences focused on Varicent products and best practices
• Partner with instructional designers and subject matter experts to develop, maintain, and improve customer enablement programs and training curricula
• Translate complex product concepts into practical, customer-focused learning experiences supporting adoption and business outcomes
• Design and recommend learning programs, formats, and educational resources based on customer needs, product evolution, and learner feedback
• Analyze participant feedback, learning effectiveness, and training metrics to improve program quality and customer outcomes
• Mentor facilitators and support training standards, instructional practices, and team capabilities
• Collaborate with Product, Support, Enablement, and Customer Success teams to align learning initiatives with customer goals and product strategy
• Evaluate and recommend technologies, including Generative AI solutions, to improve learning experiences, scalability, and operational efficiency
• Complete onboarding and develop proficiency in Varicent products and customer education processes
• Independently deliver customer-facing enablement programs and webinar sessions
• Participate in customer-facing events and represent the Education team
• Lead strategic improvements to the Admin Enablement Program and broader customer learning ecosystem
• Influence education strategy through customer insights, product knowledge, and learning analytics

Explore Customer Education Trainer – Virtual, SaaS at Varicent. Review requirements and application details.

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