User Researcher

• Lead UX research and design activities throughout the product lifecycle, including discovery, problem framing, research planning, synthesis, ideation, prototyping, validation, delivery, and continuous improvement
• Plan and conduct qualitative and quantitative research to understand user needs, behaviors, workflows, pain points, and decision-making contexts
• Translate research findings into actionable insights, product recommendations, design direction, and requirements
• Design and evaluate user experiences for AI-enabled products, including LLM-based applications, agentic systems, intelligent automation workflows, and human-in-the-loop decision-support solutions
• Create and maintain UX artifacts, including personas, journey maps, service blueprints, workflow models, wireframes, prototypes, usability reports, and design specifications
• Collaborate with product managers, engineers, data scientists, clinicians, and business stakeholders
• Contribute to rapid experimentation, iterative delivery, measurement, and continuous learning within small agile teams
• Provide leadership in ambiguous environments and influence product direction through data- and research-driven insights
• Mentor UX professionals and cross-functional team members
• Advocate for accessibility, usability, ethical AI principles, and human-centered design

Senior UX Researcher, Designer

• Plan, conduct, and manage research activities throughout the product development lifecycle
• Engage directly with customers to understand their needs, workflows, challenges, goals, and decision-making processes
• Conduct qualitative and quantitative research using interviews, contextual inquiry, usability testing, surveys, diary studies, and observational research
• Collaborate with UX designers, product managers, and developers to translate research insights into product requirements and experience improvements
• Create personas, journey maps, storyboards, flow diagrams, and wireframes to communicate customer needs and user experiences
• Create wireframes, concepts, and prototypes in Figma to communicate design intent, explore solutions, support usability testing, and support product development
• Develop a strong understanding of Nureva's hardware, software, and product development processes
• Stay informed on industry trends, emerging technologies, and evolving customer needs within the audio and collaboration technology space
• Work embedded within agile development teams and bring a customer perspective to every stage of product development

UX Researcher

• Plan and conduct UX research, usability studies, and mixed-method discovery
• Partner with Product and UX Design to formulate discovery plans and recommend research methodologies
• Identify and recruit appropriate customers, participants, and stakeholders
• Lead end-to-end research, including discussion guide development, study facilitation, analysis, synthesis, and sharing findings
• Conduct surveys, in-depth interviews, remote feedback, usability testing, prototype-based research, user outreach, use-case discovery, persona and journey mapping, and validation
• Translate customer feedback and research data into actionable insights and strategy and design recommendations
• Lead or participate in workshops and communicate strategic research decisions and outcomes to leadership
• Provide project leadership to researchers and designers
• Collaborate with subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen persona, journey, and use-case understanding

Senior UX Researcher – 6 month contract

• Assist in designing and executing UX research studies with researchers, product designers, and product managers
• Manage research operations, including participant screening, recruiting, and scheduling
• Partner with Product Designers, Content, and PMs to align research questions with roadmap decisions
• Develop research plans, moderator guides, and other research materials under team oversight
• Use AI to transcribe, tag, and synthesize research findings
• Analyze and synthesize findings and identify themes
• Document findings and communicate recommendations to design counterparts and stakeholders
• Update and tag the research repository to keep work accessible
• Participate in research rituals and meetings
• Contribute to real technology and startup projects as a fully integrated team member

User Researcher jobs in Canada

Senior UX Researcher, Designer

UX Researcher

Senior UX Researcher – 6 month contract

User Experience Research Intern