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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting CORE and RAN networks, with a strong understanding of telecom signaling protocols and incident management. Capable of analyzing network faults and ensuring high availability across various services while collaborating effectively with cross-functional teams.
Highest-signal resume keywords
Telecommunications Engineering DegreeCORE and RAN Network TroubleshootingTelecom Signaling Protocols: SS7, MAP, ISUP, SIP, DIAMETER, CAPIncident Management and Problem-Solving SkillsTrace Analysis and Monitoring Tools: Wireshark
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Monitor and support CORE and RAN networks to ensure high availability and performance.
- Monitor and support the API connectivity ecosystem to ensure high availability and performance.
- Troubleshoot service-impacting issues across Voice, Data, SMS, and Registration services.
- Analyse and resolve network faults using tools and traces involving SS7, MAP, ISUP, SIP, CAP, DIAMETER, and related telecom signalling stacks.
- Escalate and coordinate with vendor and engineering teams on complex incidents.
- Participate in root cause analysis of major incidents and implement corrective actions.
- Support daily operations and incident management, ensuring compliance with SLAs.
- Create and maintain accurate documentation related to procedures, configurations, and fault analysis.
- Collaborate with Radio Planning, Core Engineering, Customer Support, and other cross-functional teams.
- Stay updated on network evolutions, including 5G, IoT ecosystems, and virtualisation trends.
- Troubleshoot network customer complaints around registration, voice, data, and SMS services across B2B, B2C, and IoT products.
- Perform API troubleshooting for major customers.
- Connect local day-to-day work with central management through clear communication and reporting.
Requirements
What you’ll need- Degree in Telecommunications Engineering, Computer Science, or equivalent practical experience.
- Solid experience with troubleshooting in CORE and/or RAN networks.
- Strong understanding of telecom signaling protocols: SS7, MAP, ISUP, SIP, DIAMETER, CAP, etc.
- Hands-on experience diagnosing issues across Voice, Data, SMS, and network attach/registration flows.
- Experience with trace analysis and monitoring tools, e.g., Wireshark.
- Knowledge of the IoT ecosystem or M2M services is a plus.
- Strong incident management and problem-solving skills involving complex telecom infrastructures.
- Excellent English communication skills, written and verbal.
- Ability to work independently and prioritize tasks under pressure.
- Team player, highly organized, and detail-oriented with a structured approach to work.
- Critical thinker with a mindset focused on continuous improvement.
- Comfortable working in high-demand, fast-paced environments, including on-call rotations.
Benefits
Comp & perks- Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.
- Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
- Work with a Talented Team: Collaborate daily with the Board, Founders, Senior Management Team, renowned external advisors, and talented and driven individuals.
- Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
- Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
- International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
- Open Communication Culture: Supportive and transparent work environment where ideas are heard and open dialogue is encouraged.
- Get Things Done Attitude: Results-driven team valuing efficiency, creativity, and tangible impact.
- Equal opportunity employer with a collaborative, dynamic, and international work environment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Fault AnalysisAPI TroubleshootingVoice, Data, SMS Services Diagnosis5G and IoT Ecosystem KnowledgeService-Level Agreement Compliance
Soft Skills
Excellent English Communication SkillsTeam PlayerHighly OrganizedDetail-OrientedCritical Thinking
Tools & Technologies
WiresharkMonitoring ToolsTelecom Signaling Stacks
Industry Keywords
CORE NetworksRAN NetworksIncident ManagementContinuous ImprovementM2M Services