Abramson Labor Group

Client Services Representative

• Serve as the attorney point of contact for injured workers with active workers’ compensation claims
• Respond to and complete client call assignments routed through Actionstep within two business days
• Prioritize urgent matters, including benefit stoppages, denied or delayed medical treatment, and imminent hearing or evaluation dates
• Counsel clients on temporary disability payments, medical treatment authorizations, and utilization review denials
• Prepare clients for QMEs, IMEs, depositions, and WCAB hearings
• Answer questions about work restrictions, return to work, permanent disability ratings, and settlement processes
• Explain workers’ compensation concepts and procedures in plain language
• Address client concerns and de-escalate sensitive or emotionally charged conversations
• Document client interactions, advice, and follow-up items in Actionstep
• Escalate benefit disputes, deadline risks, and case concerns to handling attorneys or case managers
• Collaborate with case managers, paralegals, and handling attorneys
• Maintain strict confidentiality and comply with ethical and professional responsibility standards

Client Support Associate Attorney – Worker's Compensation

Attorney

• Review assigned case files before scheduled QME depositions
• Assess case status, medical-legal issues, and litigation posture
• Evaluate and discuss settlement or stipulation opportunities with adjusters or clients
• Communicate with attorneys, adjusters, and opposing counsel regarding resolution options
• Document case review findings and recommendations in the case management system
• Review claim history, medical treatment records, and QME/AME reports
• Analyze reports for inconsistencies, gaps, causation issues, apportionment concerns, and clarification needs
• Identify disputed issues and develop deposition objectives, strategy, and questions
• Contact clients regarding current medical status, symptoms, treatment, and case progression
• Conduct applicant-set and defense-set QME depositions in person or remotely
• Question QMEs and make appropriate objections on the record
• Take detailed deposition notes and manage exhibits
• Make real-time strategic decisions regarding questioning
• Coordinate post-deposition follow-up tasks
• Maintain accurate case files, deposition logs, and status reports
• Communicate proactively with internal team members about case status and deposition outcomes
• Perform other litigation duties as assigned

QME Deposition Associate Attorney, California Licensed – Worker's Compensation

Paralegal

• Analyze intake files and identify potential employment law violations, damages, and liability
• Conduct client interviews to gather and clarify critical facts
• Assess claim viability and prepare written case evaluations
• Make clear, well-supported recommendations to attorneys
• Collaborate with attorneys during the case underwriting process
• Communicate with clients professionally and compassionately
• Maintain accurate records and documentation in the case management system

Litigation Evaluation Paralegal, Employment Law

• Resolve and negotiate a high-volume caseload efficiently
• Communicate effectively with all parties involved in a case
• Review and evaluate case files to determine legal strategy
• Independently assess case value, including reviewing QME reports and conducting depositions if necessary
• Calculate demands, including Total Temporary Disability, Permanent Disability, and Future Medical
• Handle case negotiations and settlements
• Travel to assigned trial locations as needed
• Perform other duties as assigned

Client Support Associate Attorney – Worker's Compensation

QME Deposition Associate Attorney, California Licensed – Worker's Compensation

Litigation Evaluation Paralegal, Employment Law

Resolution Paralegal, Workers' Compensation