Advocate Aurora Health

Medical Assistant – Pain Management

Advocate Aurora Health
Posted 10/19/2026full-timeWinston-Salem • North Carolina • United StatesMid-LevelSenior💰 $22 - $33 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clinical support tasks, including vital signs monitoring, laboratory procedures, and medication administration, while ensuring adherence to infection-control guidelines and patient care protocols. Possesses strong communication skills to facilitate collaboration with healthcare team members and enhance patient experience.

Highest-signal resume keywords
Basic Life Support (BLS) CertificationMedical Assistant CertificationClinical Support SkillsElectronic Medical Record SystemsPatient Care Experience

About the role

Key responsibilities & impact
  • Prepare and room patients for examinations
  • Obtain vital signs and gather, document, and update pertinent health information
  • Monitor and complete Clinical Integration and Quality Improvement measures
  • Perform laboratory procedures using aseptic technique and infection-control guidelines
  • Assist physicians and advanced practice professionals with clinical procedures
  • Administer routine medications under physician/APP orders or approved protocols
  • Follow through on procedure and test requests, care algorithms, appointments, and referrals
  • Refer questions to registered nurses and physicians/APCs within scope-of-practice guidelines
  • Relay information to patients as directed
  • Communicate with physicians, APPs, and healthcare team members to maintain smooth clinic flow
  • Perform basic and advanced clinical support tasks as competencies allow, including sutures/staples removal, cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills
  • Assess and provide care appropriate to patients' age-specific needs
  • Use protective equipment when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards
  • Perform other related duties as required

Requirements

What you’ll need
  • Current Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
  • Current Medical Assistant certification from one of the following: CMA from AAMA; CCMA from NHA; NCMA from NCCT; RMA from AMT; RMA from American Allied Health; NCMSMA from NHCWA; NRCMA from NAHP; NRMA from NRMA
  • Graduation from an accredited Medical Assistant program
  • 1 year of experience preferred
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency
  • Excellent communication and interpersonal skills
  • Proficient computer skills, including keyboarding, Windows navigation, electronic mail, and exposure to electronic medical record systems
  • Customer service skills supporting a positive patient experience
  • Ability to provide age-appropriate patient care
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday
  • Ability to lift 35 pounds without assistance
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills
  • Ability to wear protective clothing and equipment as needed
  • Ability to operate all equipment necessary to perform the job

Benefits

Comp & perks
  • Benefits eligible
  • Paid Time Off programs
  • Medical, dental, vision, life, and Short- and Long-Term Disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay based on job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Competitive compensation
  • Career development programs
  • Well-being programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vital Signs MonitoringLaboratory ProceduresMedication AdministrationPhlebotomyEKGSpirometrySutures/Staples RemovalDrug ScreensAseptic TechniqueInfection-Control Guidelines
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCustomer Service Skills
Tools & Technologies
Electronic Medical Record SystemsProtective Equipment
Certifications & Qualifications
Basic Life Support (BLS)Medical Assistant Certification
Industry Keywords
Patient CareClinical IntegrationQuality ImprovementAge-Appropriate CareHealthcare Team Collaboration