Akross

Project Manager

• Serve as the Product Owner (PO) for Martech and CRM squads
• Connect business objectives with communication strategies for end customers across digital channels such as SMS, RCS, email, and WhatsApp
• Support the area manager in controlling, analyzing, and developing projects
• Create, update, and report on project schedules
• Track and align project activities, facilitating and documenting processes
• Participate in requirements, kick-off, and status meetings with teams and clients
• Elicit requirements from clients
• Support the technical team in breaking down activities and defining deliverables
• Identify risks proactively, propose mitigation actions, and escalate issues to management
• Ensure the specification and execution of operational and project monitoring activities during product launches
• Ensure the execution of documentation and quality processes when launching communication journeys
• Close out requests
• Suggest improvements to team processes

Senior Project Analyst – Martech

Data Analyst

• Use data analysis tools to identify trends, insights, and opportunities to improve existing segments
• Develop and implement segmentation strategies based on user data, data consumption behavior, interaction history, and other metrics
• Manage Salesforce Customer Data Platform (CDP) to understand existing data and integrate new data sources required for segmentation
• Collaborate with the CRM team to understand the segmentation requirements for each customer journey
• Continuously monitor segment performance with the CRM team and make adjustments to optimize results
• Assist in creating dashboards and automating reports
• Work independently to resolve technical issues and identify optimization opportunities

Mid-Level Data Analyst

Full-stack Engineer

• Work on customer service integration and automation projects
• Develop end-to-end functionality, from user interface components to the services that support them
• Work with React on the front end, Node.js on the back end, and chatbot solutions
• Collaborate in cross-functional squads
• Maintain close collaboration with business teams

Senior Fullstack Developer – React/Node.js/Chatbots

• Work on customer service integration and automation projects
• Develop end-to-end features, from user interface components to the services that support them
• Work with React on the front end, Node.js on the back end, and chatbot solutions
• Collaborate within cross-functional squads
• Maintain close communication with business teams

Senior Project Analyst – Martech

Mid-Level Data Analyst

Senior Fullstack Developer – React/Node.js/Chatbots

Mid-Level Full-Stack Developer – React, Node.js, Chatbots