Amerisure Insurance

Director

• Oversee and manage the financial performance of agency relationships by tracking profitability, growth trends, and submission activity
• Build and execute agency business plans
• Identify opportunities to maximize growth through ownership of key agency financial performance metrics
• Act as the agency’s primary point of contact and advocate within Amerisure
• Foster strong working relationships and help agencies navigate internal processes and influence decisions
• Exercise high-level premium authority and influence underwriting decisions at the account level
• Collaborate with the distribution team to monitor commissions and drive positive financial performance
• Identify, activate, and maintain new and existing agency relationships
• Serve as the escalation point for critical agency issues
• Gather marketplace intelligence to inform strategic decisions benefiting Amerisure and agency partners

Agency Managing Director – Commercial P&C

Claims Specialist

• Provide quality assistance to adjusters throughout the claim lifecycle
• Respond to inquiries from policyholders, claimants, injured persons, medical providers and other stakeholders
• Gather and verify missing or incomplete information to support accurate claim processing
• Prepare and submit state filings, closing documents and administrative support requests
• Draft and distribute correspondence in accordance with company standards and regulatory requirements
• Enter data into the claims management system and maintain complete, accurate claim records
• Coordinate external vendors, including appraisers, attorneys and contractors
• Review and issue payments and invoices according to company policies and adjuster direction
• Provide medical providers with billing instructions, EOBs and payment information
• Explain coding and documentation denials and reconsideration processes
• Assist with reimbursement capture from the MCCA for claims exceeding retention
• Obtain HIPAA forms and order medical records for claim files
• Handle incoming calls and mail for the claims department

Claims Associate Adjuster – PIP

• Oversee agency partnerships to ensure profitable growth, align agency goals with strategic objectives, and drive exceptional customer service
• Manage financial performance of agency relationships by tracking profitability, growth trends, and submission activity
• Build and execute agency business plans
• Identify and maximize growth opportunities using key agency financial performance metrics
• Serve as the agency’s primary point of contact and advocate within Amerisure
• Help agencies navigate internal processes and influence decisions internally and externally
• Exercise high-level premium authority and influence account-level underwriting decisions aligned with strategic objectives
• Collaborate with the distribution team to monitor commissions and drive positive financial performance
• Identify, activate, and maintain new and existing agency relationships
• Serve as the escalation point for critical agency issues and ensure timely resolution
• Gather marketplace intelligence to inform strategic decisions benefiting Amerisure and agency partners

Manager

• Lead a team of claim handlers assigned to Programs Auto and General Liability claims
• Provide day-to-day management, technical oversight, workload direction, coaching, and performance accountability
• Manage, train, provide performance feedback, and assign duties to direct reports
• Provide technical claim direction on auto and general liability matters, including coverage analysis, reserving, litigation management, negotiation strategy, and timely resolution
• Serve as a relationship and service-delivery contact for program underwriting, MGAs, agents, insureds, and internal stakeholders
• Partner with claims leadership and cross-functional teams to align claim handling with program objectives and department goals
• Monitor claim metrics, service performance, inventory movement, severity trends, compliance indicators, and other KPIs
• Coordinate or oversee program claim service delivery across workers compensation, property, auto, and general liability lines

Program Claims Manager

Administration

• Provide underwriting support to the Special Risk team
• Administer the Special Risk database and underwriting workflow processes
• Set up and track renewal and new business and issued premiums
• Create the pipeline/prospect tracker
• Create new and renewal files in Special Risk underwriting document folders
• Update business files to ensure required underwriting data is accurate and complete
• Close out duplicates and complete and distribute NOC and IQS to appropriate parties
• Collaborate with Credit to resolve questions on issuance instructions
• Send issued policies to reinsurers and ensure correct documentation is in Special Risk underwriting and IR files
• Facilitate payment processes as requested
• Use DocuSign to obtain required signatures for applicable workers' compensation large-deductible policies with Missouri premium
• Reconcile Retro Monitor Report information with actuarial monthly retro spreadsheet information
• Maintain team calendars and complete administrative duties
• Serve as Business Continuity Coordinator for Special Risk and Field Underwriting support
• Serve as Chicago CSC LAN coordinator and provide miscellaneous facility duties on a backup basis
• Assist with legal document creation and review underwriting documents for accuracy

Agency Managing Director – Commercial P&C

Claims Associate Adjuster – PIP

Agency Managing Director – Commercial P&C

Program Claims Manager

Senior Service and Support Administrator – Commercial P&C