Arlo Solutions

Fraud Investigator

• Review and validate anomalies and prioritized leads from War Room analytics, including Provider 360, anomaly detection, and network analysis
• Develop cases for potential community care provider fraud, waste and abuse and coordinated billing schemes
• Build War Room referral packages supporting potential administrative actions, including provider removals, referral holds, recoupments, and oversight referrals
• Help produce weekly analytic runs and decision-ready case packages containing facts, analysis, recommendations, and traceability
• Prepare claim review workpapers and determination packages; apply case-file QA checklists and sampling plans
• Help design the end-to-end case workflow from intake to closure, including roles, handoffs, SLAs, and escalation paths aligned with CIRTS triage practices
• Contribute to intake and triage SOPs, case lifecycle and status taxonomy, and standard investigation templates
• Maintain overpayment, recovery, referral status, oversight, and tracking registers
• Provide investigative subject-matter input on fraud, waste and abuse typologies, rule logic, provider risk-scoring, and case-prioritization criteria
• Perform case documentation and evidence work only under active federal investigator direction; do not open cases, make findings, or make referral decisions
• Collaborate with OIC staff, VA OIG, and VHA stakeholders
• Support ad hoc white papers, outcome summaries, and leadership briefings
• Assist with training materials, kaizen sessions, after-action debriefs, and knowledge transfer so VA staff can operate the War Room independently by contract end

Senior Healthcare Fraud Investigator

Events

• Lead day-to-day delivery of HHS acquisition workforce training conferences, industry days, industry roundtables, and reverse industry days
• Manage event planning from kickoff through closeout, including integrated plans, schedules, milestones, risks, logistics, and contingencies
• Coordinate Arlo event resources, Government stakeholders, senior leaders, speakers, vendors, and venue staff
• Maintain action logs, decision logs, meeting minutes, status trackers, deliverable schedules, and event documentation
• Deliver event status briefings, written reports, and responses to Government information requests
• Support VIP, keynote speaker, and special guest coordination
• Oversee venues, registration, accessibility, audiovisual and IT requirements, and virtual or hybrid platform setup
• Manage event platforms including registration, speaker and session management, live streaming, Q&A, polling, recordings, and surveys
• Lead technical rehearsals, dry runs, site walkthroughs, readiness reviews, and on-site event coordination
• Manage awards ceremony run-of-show requirements, recipient staging, presenter coordination, scripts, and approved commemorative items
• Coordinate event staff and volunteers and provide daily direction to event support staff
• Liaise with audiovisual, production, photography, videography, banquet, and other subcontractor vendors
• Obtain quotes, monitor incremental costs, and document authorized changes
• Contribute to monthly and annual program reports and prepare progress reports
• Develop and deploy participant assessments, compile results, and lead post-event briefings
• Prepare post-event summaries, lessons learned, and after-action reports and track follow-up actions through closure
• Ensure work products meet PWS standards, Section 508 requirements, and Government repository requirements

HHS Meetings and Event Manager

• Plan and run large-scale virtual, hybrid, and in-person events for HHS's Office of Acquisitions
• Configure and administer the Stova event management platform, branded event site, mobile app, and email campaigns
• Build and manage registration for attendees, speakers, staff, and volunteers; track registration, session interest, and attendance
• Manage speaker and session submission, review, and approval workflows
• Set up and run live streaming for plenary and breakout sessions
• Configure and monitor polls, chat, and Q&A engagement tools
• Coordinate cameras, microphones, virtual meeting links, bandwidth, AV vendors, production vendors, and Government IT
• Record plenary sessions and deliver recordings to the Government
• Deploy post-event surveys and evaluations and track engagement hours
• Contribute to event, run-of-show, and operations plans; maintain milestones, dependencies, risks, action items, and decision logs
• Lead technical rehearsals, dry runs, platform tests, and speaker technology checks
• Develop contingency procedures for platform or AV outages, speaker changes, registration problems, and schedule changes
• Ensure virtual event materials and communications conform to Section 508
• Serve as primary virtual and hybrid operations lead during live events
• Manage participant access, breakout sessions, screen sharing, presentation sequencing, and session timing
• Troubleshoot technical issues for virtual attendees and speakers in real time
• Support on-site registration, check-in, badge troubleshooting, speaker transitions, room readiness, and attendee flow
• Liaise between HHS staff, speakers, emcee, and AV/production team
• Escalate decisions, changes, security concerns, and matters requiring Government direction to the COR or event lead
• Compile attendance, registration, engagement, and survey data for post-event summaries and briefings
• Contribute to lessons learned and after-action reports
• Organize and transfer final event files, recordings, and records to the Government-designated repository

Event Coordinator/Virtual Event Specialist

Executive Assistant

• Maintain calendars for 3 Senior Executives
• Monitor communications and schedule or coordinate meetings, including virtual platforms
• Hold weekly calendaring check-ins with executives
• Prepare, format, and edit correspondence, reports, memos, letters, and presentations
• Maintain staff directories and organizational charts
• Review correspondence for signature-readiness
• Print, copy, and assemble briefing books and meeting folders
• Coordinate conference rooms and ensure materials are ready for engagements
• Support 5–8 monthly OA meetings and conferences
• Take accurate notes and distribute summary notes and action items within 3 or 5 days
• Gather, track, and route OA procurement and purchase packages
• Serve as focal point for the OA/ASFR SharePoint site, including content uploads and migration
• Provide end-to-end executive travel support via Concur, including authorizations, vouchers, itineraries, and discrepancy resolution
• Plan and provide logistics and on-site or virtual support for summits, all-hands meetings, leadership forums, Industry Day events, and conferences

Executive Administrative Support Professional

Program Manager

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. 

Position Description:

Arlo is in search of a Deputy Director to help lead the Programs Department on strategic and operational efforts across the full lifecycle of contract management and enable growth of the department. They would support strategic goals and lead operational execution of those goals. The Deputy Director would scope out proposed contracts, serve as a Transition Program Manager on new contracts, and serve as interim Program Manager when there are vacancies. 

Work Location: Remote (Candidates local to the Washington, DC area to participate in customer meetings and meetings at headquarters preferred)

Responsibilities and/or Success Factors:

- Strategically and operationally support goals of the Programs Department, including leading the development of materials that enable sustainability and scalability of the Programs Department. This may include developing technical solution frameworks, policies, and procedures and other materials to be used by Program Managers.

- Liaise with business development teams on scoping for proposals and new contracts, including advising on technical solutions and staffing models, pricing, feasibility, risks and mitigation strategies. Note, the Deputy Director’s role in business development is a supporting role and is not expected to write proposals or sell work, but rather enable higher win rates and more successful and profitable delivery. 

- Team with the Finance department to build out an estimate at completion (EAC) process to improve budgeting, forecasting, and monitoring of contracts. 

- Serve as a backup for the Director of Program management to represent the Programs department on various working sessions and briefings for initiatives across other headquarters departments that impact Programs. 

- Serve as Transition Program Manager for new contracts including scoping the work, leading the technical kick off, hiring contract staff, and developing program management deliverables and tools for the first 60-90+ days into successful transition into the sustainment phase.

- Serve as interim program manager contracts when there are program manager vacancies until permanent program managers are hired and also potentially serve as a program manager on contracts for longer term. 

- Liaise with customers, Arlo headquarters departments (e.g. finance, contracts, HR, Recruitment, Security), and teaming partners. 

- Build effective relationships with government personnel including the COR and government event leads. 

- Solve complex, tactical assignments to ensure client satisfaction. 

- Create the applicable project management deliverables necessary to manage and oversee the terms of the contract and manage the team. 

- Manage contract risks, develop processes and monitor to ensure high quality. 

- Design and execute administrative processes, including but not limited to detailed tracking of deliverables and milestones. 

- Facilitate materials for bi-weekly status meetings with Program Managers and gather information from Program Managers for headquarters reporting as needed.

- Serve as backup to conduct 30- and 60-day check-ins with new staff.

- Manage and develop deliverables on indefinite delivery/indefinite quantity (IDIQ) and government-wide acquisition (GWA) contracts. 

- Other special projects and duties as assigned.

Minimum Qualifications Including Certificates: 

- Bachelor’s degree • 10-15+ years of applicable professional experience including 5+ years of program management experience 

- Federal government contract program management experience 

- Strategic thinking skills and experience developing frameworks, policies, and procedures 

- Experience leading teams in dynamic, fast-paced, and sometimes ambiguous environments 

- Excellent attention to detail 

- Critical Problem solving, contingency planning skills 

- Client service and service delivery excellence skills 

- Ability to influence key stakeholders and clients 

- Background in Risk Management, Quality Management, and quality control

Desired Qualifications: 

- DoD experience 

• IT program management experience
AAP Statement

We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

Senior Healthcare Fraud Investigator

HHS Meetings and Event Manager

Event Coordinator/Virtual Event Specialist

Executive Administrative Support Professional

(737) Deputy Director, Program Management