Augment Risk

Affiliate Manager

• Oversee the end-to-end hands-on management of Insurance Broking Accounts (IBA)
• Liaise between Finance, broking and Client Solutions to ensure efficient processing of financial transactions
• Monitor and manage collections and ensure timely receipt of funds from clients and brokers
• Ensure prompt settlement of balances
• Allocate incoming cash accurately across multiple accounts and transactions
• Perform regular account reconciliations and resolve discrepancies
• Lead credit control activities and manage aged debt
• Improve cash collection performance
• Resolve accounting queries with brokers, finance teams and external counterparties
• Monitor cash flow across broking accounts and identify potential risks or delays
• Ensure compliance with FCA CASS rules, internal controls and company policies where applicable
• Produce management information and reports on aged debt, cash allocation, reconciliations and outstanding balances
• Support process improvements and drive efficiencies

Associate Partner – IBA & Credit Control

Accountant

• Own technical accounting activities for allocated reinsurance and Lloyds portfolios, including premium, claims, commission, brokerage, tax, and settlement accounting
• Review contracts, endorsements, bordereaux, and placement information to align accounting treatment with commercial agreements and market requirements
• Prepare and review statements, reconciliations, cash allocations, settlement instructions, and supporting documentation
• Investigate and resolve accounting breaks promptly
• Partner with Claims Operations on claims reserves, loss movements, payments, and claims bordereaux
• Work with the Lloyds Technical Operations Manager on market-specific processing, controls, exceptions, and data quality
• Maintain accounting controls, evidence, and audit trails
• Identify risks early and escalate material issues with clear options and recommendations
• Support credit control, collections, cash application, and payment validation
• Contribute to accounting automation, bordereaux ingestion, reconciliations, and reporting tools while retaining effective human review
• Provide technical guidance to brokers and Client Solutions teams on servicing and accounting requirements
• Ensure premium, claims, commission, and cash records are accurate, timely, and explainable
• Reduce and quickly resolve Lloyds-specific accounting and processing exceptions

Senior Technical Accountant – Lloyds, Reinsurance

Operations

• Establish and operate claims intake, triage, tracking, and escalation processes across treaty and delegated authority reinsurance business
• Coordinate claims notifications, bordereaux, reserve movements, supporting documentation, and information requests among cedants, reinsurers, fronting carriers, TPAs, and internal teams
• Maintain a complete and auditable claims register with status, ownership, financial movements, next actions, and escalation triggers
• Monitor reporting and payment obligations
• Work with Technical Accounting and Treasury to support accurate and timely claims settlement
• Lead operational problem-solving on aged claims, missing data, disputed items, and late responses
• Escalate commercial, coverage, or conduct issues appropriately
• Partner with Wordings, Legal and Compliance, and broking teams to ensure claims handling follows contract terms and agreed authorities
• Produce management reporting on claims volumes, ageing, reserves, payment status, exceptions, and recurring root causes
• Improve processes, controls, and systems as the portfolio scales, including practical use of automation and structured data
• Establish a reliable single view of claims and their financial status
• Implement clear service standards, ownership, and escalation for every live claim
• Reduce ageing and avoidable exceptions while strengthening client and market confidence

Claims Operations Manager

Technical Program Manager

• Serve as Augment's subject-matter expert for Lloyds market processing, including UMRs, premium and claims processing, market messaging, bureau practices, and related controls
• Review new Lloyds placements for operational readiness and identify missing data, incomplete documentation, process dependencies, and execution risks
• Coordinate accurate setup and ongoing servicing of Lloyds contracts, endorsements, premium movements, claims movements, and bordereaux
• Collaborate with broking, Client Solutions, Wordings, Legal and Compliance, Technical Accounting, and external market counterparts to resolve exceptions
• Own reconciliations, exception management, and root-cause analysis for Lloyds operational breaks
• Drive operational issues through to resolution
• Create process standards, checklists, controls, and training to embed Lloyds expertise across the organization
• Advise leadership on Lloyds operational implications of new products, client structures, delegated authorities, and systems changes
• Help design scalable workflows and data requirements suitable for automation while maintaining market and regulatory discipline
• Own the operational integrity of Lloyds business across the placement and servicing lifecycle
• Ensure data, documentation, identifiers, processing steps, and financial flows are complete, accurate, and aligned with Lloyds market requirements