Auxiliadora Predial

Payroll

• Ensure tax compliance and fulfillment of statutory obligations related to personnel administration
• Manage and control digital certificates, electronic powers of attorney, payment slips, certificates, outstanding issues, and tax debt installment plans with the relevant authorities
• Provide consultative support to clients by offering technical guidance and following up on requests
• Receive, organize, and control clients’ digital certificates and powers of attorney
• Monitor and manage tax debt installment plans with the Brazilian Federal Revenue Service and the National Treasury Attorney General’s Office (PGFN)
• Monitor, reconcile, and resolve FGTS-related issues, including SEFIP, Digital FGTS, and procedures with Caixa Econômica Federal
• Issue duplicate payment slips and monthly reports, verifying amounts, due dates, and information before sending them to clients
• Follow up on requests and make the necessary adjustments
• Issue clearance certificates and conduct initial analyses
• Assist and support clients with procedures, certifications, and the resolution of outstanding issues

Payroll and Personnel Administration Analyst I – Statutory Compliance

Marketing

• Bring the customer’s voice into the business
• Help improve workflows and develop new processes focused on the customer experience and aligned with Auxiliadora Predial’s objectives and purpose
• Deliver a positive experience across communication channels with customers and partners
• Gather, analyze, and critically assess information to propose improvements to the department’s activities
• Analyze and moderate complaints on the Reclame Aqui, Google Business Profile, and social media channels
• Upload contact lists and schedule NPS survey campaigns through the Track platform
• Manage complaints, monitoring deadlines and SLA compliance for customers
• Compile survey data and results
• Prepare analytical reports covering customer experience data, metrics, indicator performance, and survey results
• Share updates and follow up with business areas to obtain responses and solutions, prioritizing the customer experience
• Work with business areas to improve processes and customer service
• Optimize processes and workflows through automation in partnership with the technical team

Marketing and Quality Analyst

Full-stack Engineer

• Define standards and guide the design of complex systems, prioritizing robust .NET backends
• Orchestrate communication between microservices using RabbitMQ
• Ensure data-flow consistency and resilience
• Establish and audit Clean Code, SOLID, and Design Patterns standards
• Conduct high-level code reviews
• Optimize applications for high availability and low latency
• Address performance and infrastructure bottlenecks
• Mentor senior and mid-level developers
• Promote a culture of continuous learning and technical innovation
• Refine CI/CD pipelines
• Implement advanced monitoring and logging strategies
• Lead the evolution of Auxiliadora Predial’s architecture and serve as a technical reference for development teams
• Ensure solutions are scalable, resilient, and aligned with modern engineering best practices

Payroll and Personnel Administration Analyst I – Statutory Compliance

Marketing and Quality Analyst

Tech Lead – Systems Specialist, Software Engineering