Awaze

Operations

• Eje og levere den daglige drift i Region Syd med fokus på performance, kvalitet og effektivitet
• Samarbejde med Planners, Office Leads, Maintenance Leads og Cleaning Supervisors om optimal ressourceudnyttelse
• Analysere performance data og implementere forbedringer, der øger produktivitet og servicekvalitet
• Sikre ensartede processer og implementere operationelle blueprints på tværs af lokationer
• Lede, coache og udvikle teams for at sikre høj trivsel og performance
• Håndtere og eskalere komplekse sager samt sikre professionel klagehåndtering inden for budget og retningslinjer
• Drive kontinuerlige forbedringer og implementere best practices
• Sikre effektiv planlægning og bemanding med relevante stakeholders
• Eje og levere på operationelle KPI’er som kundetilfredshed, effektivitet og kvalitet
• Implementere og forankre effektive processer, systemer, værktøjer og arbejdsgange på tværs af regionen
• Drive forandringer og bidrage til forbedringer i kundefeedback, engagement scores og driftsresultater
• Sikre høj kvalitet i leverancer, herunder rengøringsscores, rettidig opgaveløsning og korrekt fakturering

Regional Operations Manager

Business Development Rep

• Own and deliver regional property acquisition targets on monthly, quarterly, and annual bases
• Identify, approach, and sign new homeowners, including individual property owners, corporate partners, and investment partners
• Arrange and conduct property visits
• Present the Awaze value proposition and portfolio of brands
• Build and maintain strategic relationships with homeowners and third-party partners
• Act as an Awaze brand ambassador within the UK holiday and leisure sector
• Attend industry events and monitor market trends
• Use data and analytical tools to identify growth opportunities and optimise the regional acquisition strategy
• Collaborate cross-functionally to ensure smooth onboarding of new properties
• Grow the Awaze UK cottages.com portfolio by signing high-quality properties across Dartmouth
• Strengthen Awaze and cottages.com brand presence in the regional holiday market
• Contribute to UK growth plans and commercial performance
• Work remotely, manage an independent schedule, and maintain close collaboration with UK offices and colleagues
• Travel regularly across Dartmouth and surrounding areas, with occasional travel to other locations

Business Development Manager

• Identify and acquire new holiday home owners in the Bremen, Oldenburg and surrounding areas
• Independently build a strong sales pipeline through market analysis, referrals, direct outreach and local networking
• Manage the entire sales process, from initial contact, viewings and presentations through contract negotiations and closing
• Build long-term relationships with owners, local partners and businesses
• Monitor the local market and competitors, and identify and capitalize on new growth opportunities
• Advise prospective owners on maximizing their property’s potential, including presentation, positioning, marketing and pricing
• Support the onboarding of new holiday homes through to successful publication and collaborate with internal teams
• Use Salesforce to manage the pipeline, activities and results
• Drive growth and acquisition targets on a monthly, quarterly and annual basis
• Continuously generate leads and business opportunities
• Negotiate fair and commercially viable terms for both owners and NOVASOL
• Ensure that new holiday homes meet brand standards and guest expectations
• Expand NOVASOL’s presence through market knowledge, networking and local relationships