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Banner HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care coordination, including performing clinical tasks such as phlebotomy and EKGs, while effectively managing patient flow and communication within a healthcare setting. Holds relevant certifications and maintains strong organizational and interpersonal skills to enhance patient experiences.
Highest-signal resume keywords
Active Medical Assistant CertificationBLS CertificationPhlebotomy SkillsMedical Software ProficiencyInterpersonal Communication Skills
About the role
Key responsibilities & impact- Coordinate items between patients, triage/navigator RNs, and physicians
- Complete pre- and post-appointment paperwork and follow-up
- Answer patient questions and concerns
- Perform general administrative tasks for the Scottsdale Clinic
- Perform chart reviews to ensure coordinated patient care
- Assist providers with examinations and minor in-office procedures
- Take blood pressure, respiration, heart rate/pulse, and temperature
- Perform phlebotomy, ear irrigation, and EKGs as needed
- Act as a chaperone as needed
- Prioritize patient flow through the clinical process
- Identify care gaps using evidence-based guidelines and standing orders
- Use the EHR to obtain and communicate medical information regarding preventative care, chronic care, medications, high-risk patients, and patients not recently seen
- Collaborate with the care team to meet performance metrics and clinical quality measures
- Identify improvement areas based on clinical performance results
- Maintain clinical skills and provide direct patient care as needed
- Complete onboarding, orientation, simulation training, and annual clinical education activities as directed
- Work directly with patients and families before and after check-in, with telephone patient contact as a critical component
Requirements
What you’ll need- High school diploma/GED or equivalent working knowledge
- Completion of a Banner-approved medical assistant training program meeting state-defined regulations
- Active Medical Assistant certification required within one year of hire, unless initially uncertified
- Acceptable certifications: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT
- Uncertified Medical Assistants must provide proof of formal Medical Assistant education and obtain national certification within 12 months of employment
- BLS certification required upon hire
- Strong computer skills, including medical software proficiency
- Exceptional interpersonal and communication skills
- Ability to manage multiple changing priorities effectively and in an organized fashion
- Experience with office medical procedures and treatments preferred
- Knowledge of insurance, managed care operations, EMR, and scheduling software preferred
- Additional related education and/or experience preferred
Benefits
Comp & perks- Opportunity to move up the Medical Assistant career ladder
- Tuition assistance to further advance education and career
- Opportunities to advance from PTR to RN
- Full-time Monday–Friday day schedule
- Hybrid remote work after completing in-person training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyEKG AdministrationChart ReviewPatient Care CoordinationVital Signs MeasurementEvidence-Based GuidelinesClinical Quality MeasuresOffice Medical ProceduresPatient Flow ManagementMedical Assistant Training
Soft Skills
Exceptional Communication SkillsOrganizational SkillsAbility to Manage Multiple PrioritiesInterpersonal Skills
Tools & Technologies
EHREMRScheduling SoftwareMedical Software
Certifications & Qualifications
Active Medical Assistant CertificationBLS CertificationRMA from AMTCMA from AAMACCMA from NHANCMA from NCCT
Industry Keywords
Patient CareManaged Care OperationsClinical PerformanceHealthcare CoordinationPatient Education