Banner Health

Medical Assistant

Banner Health
Posted 10/21/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care coordination, including vital sign recording, medication administration, and compliance with safety protocols. Possesses strong communication skills and the ability to manage multiple priorities in a clinical setting.

Highest-signal resume keywords
Active Medical Assistant CertificationBLS CertificationPatient Care CoordinationMedical Software ProficiencyInterpersonal Communication Skills

About the role

Key responsibilities & impact
  • Prepare patients for exams and treatment by recording vital signs, symptoms, measurements, chief complaints, and pain scores
  • Report changes in patient condition to clinicians
  • Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
  • Chaperone patients as needed and follow universal blood/body-fluid precautions and PPE requirements
  • Prioritize patient flow through the clinical process
  • Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results
  • Administer medications according to established policies and procedures or clinician direction
  • Maintain complete medical records and provide accurate billing information
  • Clean and disinfect equipment, exam rooms, and storage areas; follow sterilization procedures and OSHA guidelines
  • Perform basic equipment maintenance and coordinate repairs
  • Order supplies and stock patient care areas; manage medication-related tasks
  • Complete required onboarding, orientation, and simulation training
  • Work under direct provider supervision and collaborate with physicians, staff, patients, families, and external healthcare contacts

Requirements

What you’ll need
  • High school diploma/GED or equivalent working knowledge
  • Completion of a Banner approved medical assistant training program that meets state defined regulations
  • Active Medical Assistant Certification required: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT
  • BLS certification required upon hire
  • Strong computer skills, including ability to work with medical software
  • Exceptional interpersonal and communication skills
  • Ability to manage multiple changing priorities effectively and in an organized fashion
  • Experience with office medical procedures and treatments preferred
  • Knowledge of insurance, managed care operations, EMR, and scheduling software preferred
  • Additional related education and/or experience preferred

Benefits

Comp & perks
  • Great Place To Work® certified employer
  • Career growth opportunities
  • Customer-focused and friendly work environment
  • Full-time day schedule, Monday–Friday, 8-hour shifts between 7:30am and 5:30pm

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vital Sign RecordingPhlebotomyEKG AdministrationMedical Record MaintenanceMedication AdministrationBasic Equipment MaintenanceSterilization ProceduresOffice Medical ProceduresInsurance KnowledgeManaged Care Operations
Soft Skills
Exceptional Interpersonal SkillsOrganizational SkillsEffective Communication
Tools & Technologies
EMR SoftwareScheduling Software
Certifications & Qualifications
RMA from AMTCMA from AAMACCMA from NHANCMA from NCCTBLS Certification
Industry Keywords
Patient Flow ManagementUniversal PrecautionsOSHA GuidelinesClinical ProceduresHealthcare Collaboration