Banner Health

Medical Assistant – Neurology Clinic

Banner Health
Posted 10/21/2026full-timePhoenix • Arizona • United StatesJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, including vital sign monitoring, medical record maintenance, and medication management. Proficient in medical software and possesses strong interpersonal communication skills to effectively support clinical operations.

Highest-signal resume keywords
Active Medical Assistant CertificationBLS CertificationPatient Care CoordinationMedical Software ProficiencyExperience with Office Medical Procedures

About the role

Key responsibilities & impact
  • Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores
  • Report patient conditions that may indicate changes to clinicians
  • Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
  • Act as a chaperone as needed
  • Prioritize patient flow through the clinical process
  • Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results
  • Maintain complete and accurate medical records and billing information
  • Provide clerical support for patient notifications and documentation
  • Clean and disinfect equipment, exam rooms, and storage areas
  • Perform basic equipment maintenance and coordinate repairs
  • Order supplies and stock patient care areas
  • Complete medication ordering and medication-related tasks
  • Complete required onboarding, orientation, and simulation training
  • Work under direct supervision of providers and interact with staff, physicians, patients, families, and external healthcare contacts
  • Provide patient-centered care and administrative support in a neurology clinic

Requirements

What you’ll need
  • High school diploma/GED or equivalent working knowledge
  • Completion of a Banner approved medical assistant training program that meets state defined regulations
  • Active Medical Assistant Certification required: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT
  • BLS certification required upon hire
  • Strong computer skills, including ability to work with medical software
  • Exceptional interpersonal and communication skills
  • Ability to manage multiple changing priorities effectively and in an organized fashion
  • Experience with office medical procedures and treatments preferred
  • Knowledge of insurance, managed care operations, EMR, and scheduling software preferred
  • Flexibility to travel between clinic locations is required
  • Candidates may be required to provide coverage at satellite clinic locations as needed
  • Arizona Fingerprint Clearance Card and Arizona Criminal History Affidavit required only for specified behavioral health settings
  • At least 2 years of previous Medical Assistant experience preferred
  • Specialty clinic experience helpful but not required
  • Experience with medication preparation, prior authorizations, prescription management, and medication-related workflows highly beneficial

Benefits

Comp & perks
  • SCRUB ALLOWANCE INCLUDED
  • Uncertified Medical Assistants have access to Medical Assistant certification study material
  • Banner pays for the cost of certification for uncertified Medical Assistants
  • Pay increase upon newly certified status after passing certification
  • Opportunity to move up the Medical Assistant career ladder
  • Tuition assistance to further advance career
  • Monday-Friday schedule from 8am-5pm

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vital Sign MonitoringPhlebotomyEKG AdministrationMedication PreparationInsurance KnowledgeEMR ProficiencyScheduling SoftwarePre-CertificationsReferrals ManagementDocumentation Maintenance
Soft Skills
Exceptional Interpersonal SkillsStrong Communication SkillsOrganizational SkillsAbility to Manage Multiple PrioritiesFlexibility
Certifications & Qualifications
Active Medical Assistant CertificationBLS CertificationArizona Fingerprint Clearance CardArizona Criminal History Affidavit
Industry Keywords
Patient-Centered CareNeurology ClinicManaged Care OperationsClinical ProcessBehavioral Health Settings