Birdeye

Artificial Intelligence

• Design single-agent and multi-agent systems
• Build tool-use and function-calling workflows
• Design feedback loops for agents to evaluate and improve their outputs
• Work on agent planning, memory, delegation, and coordination
• Build evaluation frameworks for agent performance
• Design systems where agents interact with software, data, and other AI models
• Develop autonomous workflows with human review where appropriate
• Improve reliability, observability, and failure recovery in agent systems
• Explore approaches to long-running and self-improving AI systems

AI Systems Intern

• Design single-agent and multi-agent systems
• Build tool-use and function-calling workflows
• Design feedback loops for agents to evaluate and improve outputs
• Work on agent planning, memory, delegation, and coordination
• Build evaluation frameworks for agent performance
• Design systems where agents interact with software, data, and other AI models
• Develop autonomous workflows with human review where appropriate
• Improve reliability, observability, and failure recovery in agent systems
• Explore approaches to long-running and self-improving AI systems

Intern, AI Systems

Marketing

• Own field events end-to-end, from developing the event concept and managing budgets, vendors, and logistics, to aligning with Sales, executing on-site, and tracking post-event ROI and pipeline impact
• Partner closely with Sales to execute against target account lists and support account-specific outreach
• Build and support targeted outreach strategies to drive pre-event meeting generation using an ABM-style approach
• Manage event logistics including venues, vendors, catering, AV, signage, shipping, and on-site execution
• Coordinate with RevOps, Design, Product Marketing, and Customer Marketing
• Work alongside Sales to track outreach progress and ensure meetings are scheduled ahead of each event
• Track and report event performance, including registrations, attendance, meetings, pipeline influenced, and revenue impact
• Maintain organized event trackers, timelines, and post-event recaps
• Support broader field marketing programs, including sponsored events, trade shows, and partner activations

Field Marketing Manager

Implementation Specialist

• Own implementations from kickoff through go-live, including timelines, milestones, risks, and customer communication
• Execute integration playbooks and coordinate EHR/PMS and third-party integrations
• Configure providers, appointment types, availability, widgets, knowledge bases, and other product settings
• Configure AI agents, including workflows, procedures, prompts, guardrails, and customer-specific business rules
• Understand customer requirements and translate them into effective agent workflows and experiences
• Coordinate telephony setup and call-forwarding with customer IT/telephony teams
• Lead UAT, end-to-end testing, go-live, and post-launch validation
• Identify risks and technical dependencies early and coordinate resolution with FDE/Engineering
• Maintain accurate implementation documentation and continuously improve implementation playbooks
• Tune voice agent workflows, prompts, procedures, and guardrails based on customer requirements, UAT results, and real-world call behavior
• Conduct regular post-launch call reviews to identify gaps, incorrect responses, workflow issues, and improvement opportunities
• Own customer communication, testing, and delivery while coordinating backend requirements with FDE/Engineering

AI Systems Intern

Intern, AI Systems

Field Marketing Manager

Implementation Specialist, AI & Voice