Blueroot Health™

Inside Sales

• Acquire and manage HCP resellers
• Drive revenue growth through account management and effective sales strategies
• Acquire new customers and secure new business opportunities within the HCP space
• Identify and leverage cross-selling opportunities across multiple channels, including practitioners on the Fullscript platform
• Work toward revenue targets tied to tiered commission levels
• Monitor sales activity and report on performance to ensure revenue goals are met
• Partner with marketing teams and management on promotional activities
• Use HubSpot CRM to track sales activities, customer interactions, and pipeline progress
• Leverage AI tools for prospecting research, customer communication drafting, data analysis, and CRM enrichment
• Provide excellent customer service to support satisfaction and retention
• Collaborate with cross-functional teams to identify growth opportunities and achieve sales targets

Inside Sales Manager

Manager

• Manage and maintain the Amazon account day to day
• Execute Amazon channel strategy with the Amazon Strategy Director to accelerate sales and reduce costs
• Manage and optimize Amazon ad campaigns with agency partners
• Verify listings comply with Amazon regulations and best practices
• Forecast inventory requirements with Operations
• Support Finance with financial reporting
• Manage and optimize product detail pages, including titles, bullets, descriptions, A+ content, imagery, video, and attributes
• Own Amazon catalog health, including suppressions, variations, compliance issues, and listing errors
• Monitor and improve SKU-level conversion rate, traffic quality, and sales performance
• Partner with creative and brand teams to brief, test, and launch PDP content and visuals
• Analyze competitive landscapes and identify opportunities and risks
• Manage ratings, reviews, and Q&A strategies with CX and Marketing
• Track and report digital shelf KPIs
• Coordinate product launches and updates
• Ensure supplement and health-product claims and content meet regulatory and compliance requirements
• Manage Brand Protection efforts to mitigate unauthorized seller impact

Marketplace Manager

Operations

• Own product setup, catalog accuracy, pricing, and merchandising across all DTC storefronts
• Manage collections, navigation, PDP content, promotions, and landing pages
• Execute site updates for launches, promotional events, and seasonal campaigns
• Maintain QA standards for site accuracy, page performance, and the end-to-end purchase path
• Identify and correct site errors, broken links, pricing issues, and content discrepancies
• Assist with landing page creation and updates using existing templates and tools
• Coordinate with marketing, creative, and brand teams to launch accurate website content on schedule
• Support merchandising best practices to improve product discoverability and customer experience
• Manage and optimize product detail pages, including titles, descriptions, imagery, video, FAQs, and product attributes
• Drive on-site SEO and discoverability through keyword research, on-page optimization, and category best practices
• Monitor and improve conversion rate, traffic quality, and SKU-level sales performance
• Brief, test, and launch PDP content and visuals with creative and brand teams
• Test and iterate on PDP copy, imagery, layout, and modules
• Manage ratings, reviews, and Q&A strategies with CX and marketing
• Analyze competitive pricing, claims, content, and reviews
• Ensure claims and content align with regulatory and compliance requirements
• Liaise between DTC, 3PL/fulfillment partners, and Supply Chain
• Monitor order flow, fulfillment SLAs, inventory synchronization, and exceptions
• Coordinate with Customer Experience on order issues, returns, and escalations
• Maintain recurring DTC performance reporting covering revenue, conversion, AOV, traffic, and fulfillment KPIs
• Surface site-performance insights and operational bottlenecks
• Support the VP of Ecommerce with ad hoc analysis
• Track and report digital shelf KPIs, including conversion rate, content scorecards, and organic search visibility
• Support day-to-day administration of the Recharge subscription program

Inside Sales Manager

Marketplace Manager

DTC Operations Manager