Botify

People Operations

• Lead, coach, and develop the US People team
• Set priorities and ensure best-in-class service to employees and managers
• Advise US leaders on employee relations, performance management, organizational design, and team health
• Own US HR operations, including onboarding, offboarding, HRIS data integrity, policies, handbook, and employment-law compliance
• Partner with global People leadership to align US programs with company-wide strategy and US requirements
• Support compensation, benefits, performance reviews, merit cycles, and benefits renewal with global teams and vendors
• Manage the NYC office, including vendors, facilities, budget, health and safety, and daily operations
• Create an engaging in-office environment through space planning, events, and culture-building rituals
• Design and deliver an equitable experience for remote employees
• Drive engagement initiatives, recognition programs, and internal communications
• Analyze engagement surveys, feedback, and people data to identify trends and recommend actions
• Partner on learning and development and manager-enablement programs

Explore Director of People & Culture at Botify. Review requirements and application details.

Director of People & Culture

Program Manager

• Maintain a portfolio of strategic customers and partner with Botify Account Team members to drive strategy and cultivate long-term relationships with key client stakeholders
• Identify key performance indicators and develop Success and Engagement plans to accelerate adoption and guide clients toward desired outcomes
• Oversee and project manage product implementations for new strategic customers and existing clients
• Monitor client health and adoption, expand engagements, and identify opportunities to maximize value from Botify
• Monitor platform functionality and integrations, coordinating technical work with Botify support and global services resources
• Coordinate and lead complex technical discussions with Botify support or engineering teams
• Develop and deliver content for client-facing sessions and executive business reviews, both remote and on-site
• Partner with Account Managers to identify and execute growth strategies
• Assist in building and implementing internal processes to enhance service-delivery efficiency

Explore Customer Program Manager, Enterprise – Fixed-Term Contract at Botify. Review requirements and application details.

Customer Program Manager, Enterprise – Fixed-Term Contract

• Maintain a portfolio of strategic customers and partner with Botify Account Team members on strategy and long-term client relationships
• Identify KPIs and develop Success and Engagement plans to accelerate adoption and guide clients toward desired outcomes
• Oversee and project manage product implementations for new strategic customers and existing clients
• Monitor client health and adoption, expand engagements, and identify opportunities to maximize Botify value
• Monitor platform functionality and integrations, coordinating technical work with support and global services resources
• Coordinate and lead complex technical discussions with support or engineering teams
• Develop and deliver content for client-facing sessions and executive business reviews, remotely and on-site
• Partner with Account Managers to identify and execute growth strategies
• Assist in building and implementing internal processes to improve service-delivery efficiency

Explore Customer Program Manager, Enterprise at Botify. Review requirements and application details.