Brain - Centro de Inovação em Negócios Digitais

Analyst

• Gather and detail functional and non-functional requirements with business stakeholders
• Translate business needs into structured, actionable specifications for development
• Define workflows, business rules, integrations, and acceptance criteria
• Create User Stories, a structured backlog, flow and sequence diagrams, data models, and integration specifications
• Serve as the liaison between business stakeholders, architecture, and development teams
• Support solution decisions based on alignment with architecture and standards
• Participate in Agile ceremonies, backlog refinement, and technical planning
• Monitor deliverables to ensure alignment with specifications
• Perform targeted development to validate solutions, make adjustments, or provide critical support
• Develop and lead Proofs of Concept (PoCs)
• Conduct technology, performance, and integration feasibility experiments and tests
• Support solution definition based on technical evidence and trade-offs
• Contribute to architectural and implementation decisions
• Support the analysis and resolution of production incidents and problems
• Identify opportunities for functional and technical improvements
• Ensure consistency and the continuous evolution of features
• Manage the backlog and prioritization in collaboration with business stakeholders
• Map integrations with enterprise systems and APIs
• Ensure consistency across modules and digital journeys
• Support the development of integrated and scalable solutions

Software Analyst III – Web Digital Systems, Portals

• Configure and parameterize systems according to business requirements, including products, plans, offers, discounts, and commercial rules
• Analyze functional requests and translate business rules into system configurations
• Assess the impact of changes to parameters and processes, ensuring solution consistency
• Perform functional testing and user acceptance testing (UAT) related to new configurations and updates
• Support the launch of new products and services, as well as portfolio enhancements
• Ensure data integrity and the proper functioning of sales, customer service, and billing processes
• Provide support in identifying and resolving issues related to system parameterization
• Monitor system implementations, updates, and enhancements
• Prepare and maintain up-to-date functional and operational documentation
• Collaborate with multidisciplinary teams to handle incidents, implement improvements, and manage projects
• Contribute to the continuous improvement of processes, systems, and team practices
• Translate business needs into system configurations and support product launches
• Work in partnership with business, technology, and operations teams

Software Analyst II

• Gather, analyze, and document functional and non-functional requirements in collaboration with business teams
• Lead meetings, interviews, and workshops to understand internal customers’ needs
• Prepare functional and technical documentation, including specifications, workflows, models, and diagrams
• Participate in the design and validation of technical solutions together with development and architecture teams
• Perform technical source code analysis to support solution definition, impact assessment, validation, and troubleshooting
• Support scope change management, ensuring alignment, traceability, and effective communication
• Validate developed solutions with requesting business areas, ensuring alignment with requirements and business expectations
• Work on projects involving the development, implementation, enhancement, and support of OSS and BSS systems
• Support project delivery using Agile and/or traditional methodologies
• Liaise with technology vendors and partners, when necessary
• Contribute to the continuous improvement of the organization’s digital processes, products, and solutions