Brenntag

Manager

• Drive execution of sales strategies and improve results within the Brenntag Specialties division
• Assist with Salesforce alignment, execution, and adoption
• Establish and maintain common Commercial Excellence standards and a harmonized Sales Process
• Support Sales/Industry and Product Managers in tracking implementation and execution
• Propose and plan commercial excellence initiatives for the assigned focus industry organization
• Develop and maintain market knowledge and transparency on internal and external best practices
• Conduct initiative-related reporting
• Execute initiatives against defined targets in collaboration with affected departments
• Measure and benchmark performance
• Promote use of the Brenntag Connect digital platform under the CRM Salesforce umbrella
• Suggest and initiate Salesforce functionality enhancements and expand capabilities
• Funnel CRM requirements to the BNA Salesforce IT Competence Center
• Improve opportunity-pipeline closing rates through focused opportunity pipeline management
• Coach Sales-Industry Managers and their sales teams in CRM Salesforce
• Train Sales-Industry Managers and Sales Executives on Salesforce tools, call reports, opportunity pipelines, SPRs, dashboards, and Sales 101 documentation
• Promote desired Brenntag Commercial Behavior through Salesforce

Commercial Excellence Manager

• Lead and manage commercial, purchasing and stock control activities across Scotland
• Maximise commercial income, improve sales profitability and contribute to EBITDA targets
• Oversee supply chain, procurement and inventory activities across the Scotland business
• Lead end-to-end supply chain operations and coordinate stock purchases
• Manage import purchasing activities where required
• Monitor stock levels and inventory KPIs across Glasgow and Perth depots
• Coordinate stock procurement and movements across the wider depot network
• Manage supplier relationships and improve OTIF delivery performance
• Resolve supply-related customer issues and complaints
• Lead and develop Stock Control teams across Glasgow and Perth
• Conduct performance reviews, objective setting and development planning
• Collaborate with Sales, Product Management, Operations and depot teams
• Produce reports and performance updates for the Regional Customer Service & Procurement Manager
• Monitor performance against targets and recommend corrective actions
• Promote health, safety and environmental compliance across supply chain and stock control functions

Commercial Manager

Procurement

• Develop and maintain strategic initiatives within the Indirect Procurement Category Road Transportation
• Manage inbound and outbound deliveries for bulk and packed goods involving 3PL logistics providers and subcontractors
• Develop category strategies, negotiate with suppliers, identify and implement cost-saving initiatives, and apply procurement tools and levers
• Conduct demand reviews, management and process development, and manage critical North American supplier relationships
• Design sourcing strategies to improve cost, lead times, working capital, payment terms, and spend transparency
• Research, select, develop, and manage supplier relationships across multiple businesses
• Communicate with internal stakeholders to identify cost-saving opportunities
• Align category strategies and share knowledge with category managers from other regions
• Identify vendors and manage vendor selection, qualification, and approval
• Evaluate vendor performance and resolve supplier issues
• Prepare and maintain RFIs, RFQs, and RFPs through project completion
• Assist cross-functional teams in defining project scope
• Develop, manage, and monitor Master Service Agreements
• Collect, analyze, and assure the quality and accuracy of spend analysis
• Maintain files and communicate non-conformance issues internally and with vendors
• Negotiate spot purchases and agreements and educate others on procurement policies and procedures
• Enter, monitor, maintain, and check compliance of purchase orders and contracts
• Ensure compliance with company policies and regulatory agencies
• Serve as North America point of contact for service, commercial terms, and contract disputes

Indirect Procurement Category Manager – Packaging

Customer Support

• Clearly describe and perform the customer service role requirements
• Lead specific customer service tasks or projects
• Collaborate with specific teams or departments
• Implement specific processes or tools
• Innovate in a relevant customer service area
• Manage specific customer service responsibilities

Customer Service Representative

Account Manager

• Manage overall sales efforts in the assigned territory to maximize sales and profit
• Meet sales objectives, retain customers, and improve customer satisfaction through digital channels
• Identify cross-selling and range-selling opportunities and engage relevant stakeholders
• Set customer growth strategies and targets and align sales plans with the Sales Manager
• Conduct customer visits, prepare meetings, coordinate, negotiate, and close proposals
• Manage spot business and rush offers
• Liaise with Sales Management and Product Management to create customer solutions and maximize value
• Serve as the primary commercial contact for customers in the assigned territory
• Conduct market studies for potential new product opportunities
• Leverage Brenntag Connect to generate and maximize sales
• Identify and prioritize prospective customers and nurture leads through the pipeline
• Launch sales projects with Product Management and other departments
• Set and maximize prices within Product Management guidelines
• Administer business data and documentation in the local CRM system
• Maintain customer opportunity pipelines and potentials in the CRM system
• Complete sales and revenue reporting
• Drive commercial and functional excellence based on Commercial Excellence guidance
• Provide product-demand forecasts to Product Management
• Maintain product, portfolio, market, feedstock, and upstream-development knowledge

Commercial Excellence Manager

Commercial Manager

Indirect Procurement Category Manager – Packaging

Customer Service Representative

Account Manager – Specialties, Personal Care