Investigator

• Conduct industrial hygiene exposure assessments, including air and noise monitoring, and develop sampling strategies tailored to NYC regulatory requirements
• Perform hazardous building material surveys according to local and federal guidelines
• Conduct field health and safety inspections, including PPE compliance, lockout/tagout, confined space entry, and machine guarding
• Support and implement hazard communication and chemical safety programs across client sites
• Deliver in-person safety and regulatory training to clients and contractors as needed
• Assist with developing, implementing, and maintaining Environmental, Health & Safety management systems
• Interpret field data and prepare clear, client-ready technical reports using Microsoft Word and related software
• Collaborate with internal project teams and external clients to ensure effective and timely service delivery
• Perform site visits throughout the New York City metro area
• Participate in after-hours and weekend work as needed, including pre-construction activities and contractor oversight
• Work independently in the field and on-site

Asbestos Investigator

Business Development Rep

• Sell Internal and Supplier Audit solutions to new clients, focusing on BSI’s core areas of expertise
• Identify and manage sales opportunities
• Understand client business needs and position BSI’s solutions to improve and manage their processes
• Network proactively with new clients to build and maintain a strong sales pipeline
• Manage stable key accounts to ensure client satisfaction and retention
• Collaborate across divisions to develop tailored client solutions using specialist subject and sector knowledge
• Use BSI sales tools and Salesforce CRM to identify opportunities, produce sales forecasts, and record sales and order information
• Work with operations teams to meet client delivery timelines and resolve issues
• Review sales activity and quality KPIs to plan and execute sales strategies meeting financial and activity goals
• Stay informed of industry developments and engage clients in relevant discussions
• Travel to the office and client sites as required

Business Development Manager – Internal & Supplier Audit

Sales

• Lead, coach, and develop a high-performing sales team across the U.S. and Canada
• Develop and execute sales strategies to drive revenue growth and market expansion
• Establish clear goals, KPIs, and sales practices that create accountability and consistent performance
• Manage pipeline, forecasting, and sales performance, using data to identify opportunities and improve results
• Identify new business opportunities and build strong, trusted client relationships
• Partner with Training, Marketing, Operations, and regional Sales teams to strengthen go-to-market execution
• Create a positive, collaborative sales culture that keeps the team motivated and focused on success

Training Solutions Sales Manager

Customer Success Manager

• Build and maintain strong, trusted relationships with existing clients
• Proactively engage with clients to understand their needs and deliver exceptional service
• Lead retention conversations with at-risk clients and present tailored solutions
• Manage certification changes, including scope extensions and amendments
• Identify and convert upselling and cross-selling opportunities across BSI's portfolio
• Guide clients through change processes
• Manage and maintain a pipeline of opportunities within Salesforce
• Record client interactions, opportunities, and outcomes accurately
• Collaborate with internal stakeholders to ensure timely delivery of client requirements
• Provide client insights and market intelligence to support continuous improvement
• Achieve personal revenue targets, client retention and churn goals, pipeline conversion, CRM accuracy, and SLA adherence

Asbestos Investigator

Business Development Manager – Internal & Supplier Audit

Training Solutions Sales Manager

Client Success Executive