CareMore Health

Director

• Shape the organization’s enterprise strategy and transformation agenda
• Develop enterprise strategy and transformation program design, including strategic planning methodology, initiative prioritization frameworks, and transformation execution standards
• Design new strategic frameworks and transformation approaches
• Serve as the enterprise subject-matter expert on strategy and transformation
• Lead major cross-functional strategy and transformation initiatives
• Monitor healthcare industry trends, competitive dynamics, and organizational performance
• Translate insights into actionable strategic recommendations
• Advise the CEO and executive team on enterprise strategy, organizational direction, and transformation investment priorities
• Set standards for strategic analysis quality and transformation program excellence

Strategy & Transformation Director

Data Engineer

• Lead the design and delivery of enterprise data platform initiatives
• Set architectural direction and own technical quality from design through production
• Define engineering standards, data modeling practices, and platform governance frameworks
• Serve as the primary technical authority for data platform design decisions
• Advise IT leadership and data architects
• Drive data platform modernization and cloud adoption efforts
• Develop strategic recommendations for senior leadership
• Own vendor and tool relationships for core data engineering platforms
• Manage roadmap alignment and escalations
• Identify data architecture gaps, technical debt, and improvement opportunities
• Develop actionable recommendations
• Mentor senior data engineers and build technical capability across the data engineering team

Data Engineering Lead

Operations

• Provide people management and clinical management support to 5 medical offices in Los Angeles
• People manage nurse practitioners across five separate offices
• Provide clinical oversight and review of assigned nurses
• Cover a half to a full day of clinic weekly in the office
• Assist with implementation of clinical business changes

Mgr, Carelon Health Clinic Prog Ops

General

• Answer incoming patient calls, messages, or requests using approved scripts, workflows, and service standards
• Schedule, cancel, and reschedule appointments according to provider templates, visit type guidelines, and site-specific scheduling rules
• Verify patient demographic information, insurance details, contact information, and appointment needs in scheduling and electronic medical record systems
• Route clinical questions, medication requests, urgent symptoms, and care team messages to the appropriate licensed clinical staff or operational queue
• Provide routine information to patients regarding appointment preparation, arrival instructions, documentation needs, and standard access processes
• Document call outcomes, scheduling actions, message routing, and patient communication accurately in designated systems
• Escalate complex patient concerns, scheduling exceptions, system issues, or service barriers to more experienced staff or leadership

Patient Engagement Specialist I

• Answer incoming patient calls, messages, or requests using approved scripts, workflows, and service standards
• Schedule, cancel, and reschedule appointments according to provider templates, visit type guidelines, and site-specific scheduling rules
• Verify patient demographic information, insurance details, contact information, and appointment needs in scheduling and electronic medical record systems
• Route clinical questions, medication requests, urgent symptoms, and care team messages to appropriate licensed clinical staff or operational queues
• Provide routine information regarding appointment preparation, arrival instructions, documentation needs, and standard access processes
• Document call outcomes, scheduling actions, message routing, and patient communication accurately in designated systems
• Escalate complex patient concerns, scheduling exceptions, system issues, or service barriers to more experienced staff or leadership

Financial Planning and Analysis

• Analyze medical claims data to evaluate utilization patterns, cost drivers, quality performance, and population health trends across attributed member populations
• Assess provider and network performance, including variation in utilization, cost, and outcomes, to support network strategy and provider engagement efforts
• Support value-based care and risk-based arrangements by analyzing financial performance against benchmarks, targets, and capitation assumptions
• Perform financial analysis, including ROI assessments, cost-benefit analysis, and variance analysis, to enhance strategic decision-making
• Develop financial models and reporting to support strategic initiatives, including network optimization, care management programs, and contract performance
• Partner with clinical, care management, network, and operations teams to identify, size, and track opportunities to improve performance and reduce avoidable utilization
• Translate complex analytical findings into clear, actionable insights for senior leadership and provider-facing teams

Strategy & Transformation Director

Data Engineering Lead

Mgr, Carelon Health Clinic Prog Ops

Patient Engagement Specialist I

Patient Engagement Specialist I

Senior Analyst – Strategic Finance