Centering Healthcare Institute

Communications

• Create, edit, proofread, and publish internal and external marketing and communications content across multiple channels
• Copyedit and proofread organizational deliverables for accuracy, consistency, and brand alignment
• Publish, update, and maintain website content, including quick website edits and content updates
• Support partner-, donor-, participant-, and stakeholder-facing marketing and communications materials
• Draft, produce, schedule, and manage social media content across organizational platforms
• Support paid and organic digital marketing campaigns and content distribution
• Draft, publish, and schedule internal and external email communications and marketing campaigns
• Monitor, track, and report on media coverage and public relations activities
• Build, maintain, and update media contact lists and outreach databases
• Draft media pitches, press materials, and other public relations content
• Conduct research supporting media relations, communications strategies, and marketing campaigns
• Create and update marketing assets, including graphics, social media visuals, one-pagers, and simple layouts
• Support photo and video editing for campaigns, storytelling initiatives, and promotional content
• Assist with internal communications, including newsletters, staff updates, and organizational announcements
• Support communications planning and coordination for meetings, special initiatives, organization-wide events, and town halls
• Collect, track, and analyze marketing and communications data for KPI reporting, performance measurement, and dashboard maintenance
• Coordinate ordering, production, and distribution of marketing materials, printed collateral, and promotional items
• Support marketing and communications activities related to organizational events and campaigns
• Provide administrative support for marketing and communications projects and activities
• Report to the Director of Communications
• Perform other duties as assigned

Marketing and Communications Specialist

Advisor

• Deliver high-quality training experiences that build participant knowledge, confidence, and skills to facilitate Centering groups and implement Centering care with fidelity
• Use adult learning principles, facilitation best practices, and interactive teaching techniques
• Assess participant learning needs and provide coaching, guidance, and feedback
• Lead trainings, workshops, webinars, and educational events related to the Centering model
• Collaborate with internal teams and subject matter experts to improve curriculum, training materials, and participant resources
• Evaluate training effectiveness, review participant feedback, and identify improvement opportunities
• Contribute to new training products, resources, and learning experiences
• Maintain training records, complete reporting, and support organizational learning and evaluation
• Provide sustainability support to assigned sites through outreach, consultation, coaching, and problem-solving
• Build relationships with clinical, operational, and administrative leaders
• Monitor site progress and develop recommendations to improve program performance, engagement, and sustainability
• Conduct accreditation and fidelity assessments through documentation review, data analysis, virtual consultations, and on-site visits
• Prepare assessment summaries, recommendations, and follow-up plans
• Serve as a resource on Centering implementation, sustainability strategies, quality standards, and model fidelity
• Document client interactions, site activities, accreditation findings, and follow-up actions
• Collaborate cross-functionally to ensure coordinated support and a positive client experience
• Analyze trends across assigned sites and share insights that inform organizational strategy and program development
• Report directly to the Director of Training

Centering Training Advisor I

Account Manager

• Drive organizational growth, expand strategic partnerships, and increase adoption of the Centering model across healthcare organizations nationwide
• Oversee business development, philanthropy, and marketing strategies
• Work closely with the CEO and report to the Chief Development Officer
• Create and execute sales plans meeting or exceeding quotas and annual revenue targets
• Lead, motivate, and develop National Directors, Managers, and Associates across territories
• Steward major gifts, engage donors, and manage relationships
• Meet with clients and prospects to understand business needs and position CHI solutions
• Build long-term relationships with national partners
• Collaborate with internal support departments to promote sales and maximize scale and sustainability
• Plan and execute internal and external stakeholder meetings
• Attend conferences and professional association meetings to promote CHI and Centering
• Manage sales activity records, performance reports, client and prospect databases, forecasts, and trend analysis
• Serve as a clinical and business ambassador for the Centering model
• Develop strategic relationships with healthcare executives, clinical leaders, payers, funders, and community partners
• Assess prospective partners’ workflows, staffing models, patient populations, readiness, and operational needs
• Lead complex consultative sales processes aligned with quality improvement, maternal and child health, value-based care, and community health objectives
• Collaborate with implementation and clinical teams through contract execution and implementation
• Analyze healthcare industry shifts, payer priorities, policy changes, and emerging care delivery challenges
• Translate market insights, client needs, and gap analyses into target segments and partnership opportunities
• Identify healthcare access, maternal health, health equity, workforce, and value-based care gaps where CHI can provide support
• Directly manage the Business Development Associate, Senior Director of Business Development, Health Policy Manager, and Senior FQHC Partnership Manager

VP of Growth – Strategic Partnerships

Medical Director

• Provide strategic direction and clinical leadership to Centering sites, the Practice Transformation department, and the organization
• Oversee day-to-day clinical and program operations, including budget management, program development, strategic planning, and operational decision-making
• Promote accountability, continuous improvement, person-centered care, and interdisciplinary collaboration
• Partner with leadership to ensure high-quality service delivery and alignment with organizational goals
• Support expansion within existing partner organizations and drive innovative implementation solutions
• Develop and monitor quality improvement initiatives and analyze program outcomes, patient experience measures, participation rates, and performance indicators
• Lead quality improvement activities and participate in audits, inspections, and accreditation reviews
• Support evaluation and reporting for grants, contracts, and strategic initiatives
• Develop relationships with clinical and operational leaders at partner organizations
• Facilitate meetings with physicians, nurses, midwives, behavioral health professionals, and practice administrators
• Guide the Implementation Advisor team on clinical integration
• Support partners in addressing implementation challenges and achieving performance goals
• Support business development, community outreach, educational events, and relationship-building activities
• Develop and improve products, services, training materials, and clinical collateral
• Provide clinical expertise for proposals, presentations, educational materials, and partner-facing resources
• Build relationships with community organizations, healthcare providers, governmental agencies, and referral partners
• Participate in organizational planning and strategic initiatives
• Collaborate on funding proposals, funder presentations, and grant collateral
• Report to the CEO, with a dotted line to the Chief Operating Officer and People & Culture

Marketing and Communications Specialist

Centering Training Advisor I

VP of Growth – Strategic Partnerships

Director of Clinical Services