Charger Logistics Inc.

Account Manager

• Build and maintain strong, long-term relationships with customers through proactive, consistent communication to ensure both day-to-day and strategic needs are met.
• Serve as the primary point of contact for assigned business units and trade lanes, delivering exceptional customer service and account management.
• Plan, manage, and coordinate logistics operations for existing customers, ensuring on-time and cost-effective delivery of goods.
• Schedule and confirm appointments with vendors and suppliers, maintaining seamless coordination across the supply chain.
• Accurately maintain and update customer and operational data within company systems to ensure reliability and transparency.
• Drive customer retention and engagement within assigned accounts by anticipating needs, resolving issues, and identifying growth opportunities.
• Identify, develop, and manage new business relationships in target markets to expand the company’s customer base.
• Collaborate with internal teams to negotiate rates, identify carriers, and procure specialized equipment that meet customer requirements.
• Coordinate and support prospect, sales, and customer meetings in partnership with the VP of Sales/Client Relations.
• Participate in rate matrix reviews to maintain profitability, competitiveness, and compliance with market trends.

Logistics Account Manager

Claims Specialist

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiate directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Report claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Select, direct and manage vendor relationships including towing companies, body shops, garages, and parking/storage yards to obtain accurate costs for claim settlements.
• Update and post payments for repairs.
• Order police reports, set up new claim files, and confirm loss to insurer and broker.
• Communicate with the Claims team, Safety/Compliance team, and other relevant stakeholders.

Transportation Claims Adjuster

Paralegal

• Manage and support commercial-auto bodily injury, catastrophic-loss, property-damage and transportation litigation/claims
• Coordinate immediate evidence preservation following significant accidents, including driver qualification/personnel records, ELD/HOS, telematics/GPS, ECM data, dashcam/video, maintenance/inspection records, dispatch communications, bills of lading, photographs, police reports and witness information
• Review accident reports, demand packages, medical records and claim documentation and prepare litigation chronologies
• Under attorney supervision, prepare first drafts of answers, responses, affidavits/declarations, notices, motions and other litigation documents
• Assist with interrogatories, requests for production/admission, subpoenas, discovery, document collection and legal holds
• Prepare exhibits, document and medical summaries, deposition/mediation materials and trial binders
• Maintain complete litigation files and calendars and track pleading, discovery, deposition, mediation, motion and trial deadlines
• Maintain concise case summaries identifying allegations, damages, exposure, defence strategy, deadlines and next steps
• Coordinate with outside counsel, monitor case strategy/budgets/deadlines and assist with review of outside counsel invoices and litigation expenses
• Coordinate with Claims, Safety, Operations, Maintenance, Insurance/Risk Management and other departments

Senior Claims & Litigation Paralegal – Transportation

Recruitment

• Recruit, select, and retain employees
• Coordinate and participate in recruitment and selection processes, including identifying selection criteria, developing questions and tests, screening applications, interviewing candidates with hiring managers, and verifying references
• Make job offers and prepare and send offer packages
• Develop, recommend, and implement human resources programs and services related to recruitment and retention
• Provide communication and training to management and staff on recruitment, selection, and retention programs
• Advise management and staff on recruitment and selection issues
• Support management in planning staffing levels and requirements
• Develop and maintain recruitment and selection policies and procedures compliant with employment legislation
• Participate in and support Human Resources projects
• Advise managers on recruitment and selection best practices, human rights legislation, and relevant legislation
• Participate in career and job fairs and collaborate on recruitment initiatives
• Develop, maintain, and periodically update job descriptions
• Conduct exit interviews and report trends to management
• Adhere to Charger’s health and safety policies and practices

Recruiter

Financial Planning and Analysis

• Lead monthly, quarterly, and annual financial reporting, ensuring accurate and timely financial statements and management reporting.
• Manage treasury operations, including cash flow forecasting, liquidity planning, working capital, and daily cash positioning.
• Oversee the company’s debt portfolio, including financing facilities, repayment schedules, interest costs, covenants, and refinancing requirements.
• Maintain and develop banking relationships, managing day-to-day bank requirements and coordinating financing activities.
• Negotiate with banks on credit facilities, interest rates, financing terms, fees, renewals, and refinancing arrangements to optimize funding costs.
• Prepare cash flow forecasts, debt analysis, treasury reports, and financial insights for senior management and strategic decision-making.
• Coordinate with banks, auditors, legal advisors, and other external stakeholders on financing, reporting, and compliance matters.
• Monitor liquidity, funding requirements, financial risks, and debt maturities, proactively identifying potential issues and recommending solutions.

Finance Manager

AI Engineer

• Design, develop, and deploy MCP servers exposing domain services as AI-consumable tools with proper authentication, observability, and error handling
• Build multi-agent workflows using orchestration frameworks and agent-to-agent communication protocols for complex logistics automation
• Develop and optimize knowledge retrieval pipelines using RAG, KAG, and CAG strategies, selecting the right approach based on query complexity, data volatility, and domain reasoning requirements
• Design hybrid retrieval architectures that route between CAG for static reference data, RAG for dynamic operational queries, and KAG for multi-hop reasoning across structured domain knowledge
• Implement LLM integration layers including prompt engineering, function calling, structured output parsing, and model routing for domain accuracy
• Collaborate with cross-functional teams to collect requirements and translate operational workflows into agent capabilities
• Deploy and maintain agent infrastructure on Kubernetes with GitOps practices and observability tooling

Senior AI Engineer

Data Scientist

• Design, develop, and deploy production-grade ML models for fleet optimization, including route optimization, ETA prediction, fuel efficiency, capacity planning, predictive maintenance, and driver behavior analysis.
• Build anomaly detection, forecasting, and time-series models to monitor vehicle health, trip deviations, fuel theft, and demand fluctuations.
• Develop batch and real-time ML pipelines with low-latency inference using Kafka, RisingWave, and cloud services.
• Integrate large language models (OpenAI, Google MCP, Ollama, Hugging Face) for conversational analytics, automated insights, and retrieval-augmented generation (RAG) systems.
• Operate MLOps workflows on Google Cloud using Vertex AI Pipelines, Feature Store, and Model Registry, supporting model training, deployment, monitoring, and drift detection.
• Build and optimize end-to-end data pipelines for analytics and ML using BigQuery, Dataflow, Dataproc, Vertex AI, Cloud Functions, Pub/Sub, and Cloud Composer (Airflow).
• Design scalable analytical data models in BigQuery, AlloyDB PostgreSQL, and Snowflake; optimize SQL-based feature engineering, data partitioning, and clustering.
• Perform exploratory data analysis (EDA) to uncover trends, anomalies, and business insights.
• Build dashboards and visualizations for stakeholders.
• Collaborate with cross-functional teams to translate business problems into robust data science solutions.
• Support best practices in model development, experimentation, documentation, and data governance.

Logistics Account Manager

Transportation Claims Adjuster

Senior Claims & Litigation Paralegal – Transportation

Recruiter

Finance Manager

Senior AI Engineer

Finance Manager

Senior Data Scientist