Charger Logistics Inc.

Inside Sales

• Handle incoming calls and emails with inquiries from customers with confidence and accuracy
• Complete and submit all pertinent and necessary paperwork required to finalize a vehicle sale or lease, including the financing
• Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation
• Develop and maintain competent industry and product knowledge related to the trucking industry, such as used equipment, features, accessories, and benefits to customers
• Ensure all required paperwork is submitted for the efficient processing of financing and credit approval applications
• Maintain an up-to-date inventory and ownership documents of used trucks
• Collaborate with the Department of Transportation to ensure the smooth transfer of sales and manage all required documentation

Inside Sales Representative

General

• Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance
• Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities
• Configure, integrate, and support automations within Workday
• Integrate automations with enterprise systems such as ERP, CRM, TMS, SAP, and HubSpot via APIs and databases
• Build and maintain dashboards to monitor automation performance and KPIs
• Collaborate with business, IT, and operations teams to prioritize automation opportunities
• Document automations following best practices
• Provide ongoing monitoring, troubleshooting, and optimization
• Drive adoption of AI and automation tools across departments

Digital Transformation – Automation Specialist

• Handle incoming calls and emails with inquiries from customers with confidence and accuracy
• Complete and submit all pertinent and necessary paperwork required to finalize a vehicle sale or lease, including the financing
• Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation
• Develop and maintain competent industry and product knowledge related to the trucking industry, such as used equipment, features, accessories, and benefits to customers
• Ensure all required paperwork is submitted for efficient processing of financing and credit approval applications
• Maintain an up-to-date inventory and ownership documents of used trucks
• Collaborate with the Department of Transportation to ensure the smooth transfer of sales and manage all required documentation

• Build and maintain chatbots/conversational assistants for internal and customer-facing digital assistance
• Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities
• Configure, integrate, and support automations within Workday, including custom reports, business process automation, and integrations
• Integrate automations with enterprise systems such as ERP, CRM, TMS, SAP, and HubSpot via APIs and databases
• Build and maintain dashboards to monitor automation performance and KPIs
• Collaborate with business, IT, and operations teams to prioritize automation opportunities
• Document automations following best practices; provide ongoing monitoring, troubleshooting, and optimization
• Drive adoption of AI and automation tools across departments

Sales

• Develop capacity solutions to effectively support the customers.
• Manage load boards to match freight with carrier capacity.
• Manage a portfolio of carriers and develop strategic relationships with carrier partners in all geographies.
• Prepare quotes and effectively negotiate rate for logistics.
• Accurately enter, process and follow up on orders and requests via phone, email and EDI, in a professional manner.
• Conduct calls with carriers to determine carrier availability and negotiate transportation rates.
• Provide consistent and exceptional service levels to contracted carriers and internal customers.
• Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration.

Carrier Sales Representative

Security Engineer

• Design, configure, and optimize Microsoft Sentinel, including data ingestion, analytics rules, workbooks, alerts, and security monitoring
• Develop and tune detection capabilities using Microsoft Defender XDR and KQL
• Proactively hunt for suspicious activity and emerging threats
• Implement and maintain security controls across Microsoft Entra ID, Azure, and cloud environments
• Engineer and improve security controls across endpoints, networks, and cloud infrastructure
• Investigate and respond to security incidents, perform technical analysis, support containment and remediation, and contribute to post-incident improvements
• Manage and improve vulnerability identification, prioritization, remediation, and reporting
• Develop automation and integrations to improve detection, investigation, response, and operational efficiency
• Contribute to the implementation and continuous improvement of Zero Trust security architecture
• Evaluate security technologies, implement technical solutions, and continuously tune existing controls
• Apply principles from the NIST Cybersecurity Framework and industry best practices

Senior Cybersecurity Engineer

Account Manager

• Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance
• Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues
• Update customer portals, systems, and shipment records with accurate and timely information
• Coordinate pickup and delivery appointments and ensure customer requirements are met
• Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions
• Handle customer inquiries and complaints, providing timely solutions and follow-up
• Prepare and distribute overnight reports, ensuring critical updates and exceptions are communicated to the daytime operations team
• Maintain accurate documentation and collaborate with customers, carriers, and internal stakeholders

Key Account Coordinator

Logistics Specialist

• Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance.
• Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
• Update customer portals, systems, and shipment records with accurate and timely information.
• Coordinate pickup and delivery appointments and ensure customer requirements are met.
• Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
• Handle customer inquiries and complaints, providing timely solutions and follow-up.
• Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the overnight and daytime operations team.
• Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.

Logistics Account Specialist

• Monitor and track active shipments throughout afternoon hours, maintaining real-time visibility and service performance
• Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues
• Update customer portals, systems, and shipment records accurately and timely
• Coordinate pickup and delivery appointments and ensure customer requirements are met
• Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions
• Handle customer inquiries and complaints, providing timely solutions and follow-up
• Prepare and distribute overnight reports, communicating critical updates and exceptions to overnight and daytime operations teams
• Maintain accurate documentation and collaborate with customers, carriers, and internal stakeholders

• Own and administer the Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, and OneDrive configuration, governance, and service optimization
• Manage Entra ID, identity lifecycle, authentication, Conditional Access, MFA, PIM, privileged access, and access governance
• Administer Intune for device configuration, compliance, application management, and endpoint security
• Manage Microsoft Defender capabilities and Microsoft security policies; identify and address security risks
• Administer Microsoft Purview capabilities, including DLP, retention, eDiscovery, and related compliance controls
• Build and maintain PowerShell and Microsoft Graph automation to streamline administration and reduce manual processes
• Own Microsoft 365 governance standards, licensing, configuration baselines, and continuous improvement initiatives
• Independently troubleshoot complex issues, lead technical changes, and work with infrastructure, security, and business teams to implement scalable solutions

Senior Microsoft 365 Engineer – Identity & Security

• Handle incoming calls and emails with inquiries from customers with confidence and accuracy
• Complete and submit all pertinent and necessary paperwork required to finalize a vehicle sale or lease, including financing
• Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation
• Develop and maintain competent industry and product knowledge related to the trucking industry, including used equipment, features, accessories and customer benefits
• Ensure all required paperwork is submitted for efficient processing of financing and credit approval applications
• Maintain up-to-date inventory and ownership documents of used trucks
• Collaborate with the Department of Transportation to ensure smooth transfer of sales and manage required documentation

Sales Representative

• Handle incoming calls and emails with inquiries from customers with confidence and accuracy
• Complete and submit all pertinent and necessary paperwork required to finalize a vehicle sale or lease, including financing
• Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation
• Develop and maintain industry and product knowledge related to the trucking industry, including used equipment, features, accessories, and customer benefits
• Ensure all required paperwork is submitted for efficient processing of financing and credit approval applications
• Maintain up-to-date inventory and ownership documents of used trucks
• Collaborate with the Department of Transportation to ensure smooth transfer of sales and manage required documentation

• Handle incoming calls and emails with inquiries from customers with confidence and accuracy
• Complete and submit all pertinent and necessary paperwork required to finalize a vehicle sale or lease, including the financing
• Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation.
• Develop and maintain competent industry and product knowledge related to the trucking industry, such as used equipment, features, accessories, and benefits to the customers to show equipment features and performance to customers.
• Ensure all required paperwork is submitted for the efficient processing of financing and credit approval applications.
• Maintain an up-to-date inventory and ownership documents of used trucks.
• Collaborate with the Department of Transportation to ensure the smooth transfer of sales and manage all required documentation

• Source, onboard, and manage a network of carriers to support freight demand
• Utilize load boards (DAT, Truckstop, etc.) to match freight with available capacity
• Negotiate competitive rates with carriers to maximize margins
• Build and maintain long-term relationships with carrier partners
• Coordinate shipment execution and ensure on-time delivery
• Communicate with carriers via phone, email, and system platforms (EDI/TMS)
• Identify opportunities to expand the carrier network and improve efficiency
• Price spot and project freight in real time, balancing win probability against target margin
• Benchmark lane rates using DAT RateView, Greenscreens, market indices, and internal historical data
• Build and maintain lane-level pricing models, cost floors, and margin targets by region, mode, and equipment type
• Turn around high-volume spot quotes on tight SLAs without sacrificing accuracy
• Track quote-to-book conversion, win/loss by customer and lane, and recommend pricing adjustments
• Monitor capacity cycles, fuel, seasonality, and lane imbalance, and flag market shifts before they hit margin
• Partner with carrier sales, operations, and account management so pricing reflects real cost, not theory
• Build reporting in Excel and BI tools that leadership uses to make capacity and commitment decisions