Circuit

Customer Success Manager

• Manage a defined book of Circuit customers from onboarding through adoption, renewal, and expansion
• Own onboarding and activation, drive time-to-value, understand strategic priorities, build measurable success plans, and track adoption and account health in the CRM
• Become an expert on the Circuit platform and articulate its value across use cases
• Explain AI-driven workflows, agent operation, accuracy validation, and the role of human judgment
• Coach customer teams on best practices to grow usage
• Serve as the day-to-day relationship owner for product questions, configuration support, and administrative issues
• Align on business outcomes and run executive business reviews
• Own renewals and identify expansion opportunities to grow net revenue retention
• Synthesize account feedback and communicate it to the hiring manager and Product
• Help build CS playbooks, success-plan frameworks, health scoring, and business review processes
• Collaborate with Sales, Product, and the hiring manager to turn customers into advocates

Product Designer

• Own design execution for roadmap initiatives, from problem framing through shipped product, in partnership with product
• Translate complex workflows and data into intuitive, elegant user experiences
• Design for trust in AI-driven decisions, enabling users to understand, verify, and act on agent recommendations on desktop and in the field
• Lead discovery efforts by synthesizing insights from users, data, and stakeholders
• Create high-fidelity designs and prototypes that are visually polished and functionally robust
• Collaborate with engineering and product management to define product direction and ensure design feasibility
• Conduct and lead user research, usability testing, and iterative validation
• Drive the evolution of Circuit’s design system and interaction patterns
• Advocate for inclusive and accessible design in product decisions
• Shape product vision and influence how the company builds products

Senior Product Designer

Business Development Rep

• Prospect into target accounts in industrial and manufacturing verticals using email, phone, and LinkedIn outreach
• Qualify inbound leads and set meetings with prospective customers and partners
• Research accounts and decision-makers to personalize outreach and craft compelling narratives around Circuit's platform
• Manage pipeline activities and maintain accurate data in Attio and the GTM tech stack
• Represent Circuit at industry tradeshows and events, engaging prospects in person and sourcing new pipeline opportunities
• Collaborate with marketing to improve campaigns and outbound messaging
• Share market and customer feedback with GTM and product teams to sharpen the ICP and positioning
• Help build and refine scripts, cadences, and the SDR playbook as the company scales
• Identify, engage, and qualify potential customers across the industrial and manufacturing sector
• Work closely with the CPRO and Head of Sales to execute the outbound motion, refine messaging, build relationships, and prepare for customer engagements

Business Development Representative

Account Executive

• Own the full enterprise sales cycle from discovery through negotiation and close across complex, multi-stakeholder accounts
• Build and manage executive relationships across large OEM headquarters, regional operations, and dealer networks
• Engage customers at trade shows, on-site visits, and industry events
• Partner with Senior Solutions Engineers to lead technically rigorous discovery, solution design, and proof-of-concept engagements
• Drive consensus across operations, IT, finance, and C-suite buying committees
• Lead consultative, value-based demos and executive presentations tailored to enterprise business outcomes
• Navigate procurement, security reviews, and legal processes for large enterprise deals
• Collaborate with the GTM Lead to refine enterprise messaging, pricing strategy, objection handling, playbooks, and repeatable processes
• Partner with the product team to provide feedback on enterprise customer needs and market trends
• Maintain accurate deal data, forecasts, and activity tracking in Attio and the GTM tech stack