Community Health Network

Customer Support

• Deliver virtual coaching and real-time support to end users
• Lead onsite training events
• Analyze system data to identify optimization opportunities
• Document and share caregiver feedback for continuous improvement
• Partner with Principal and Technical Trainers to ensure content accuracy
• Observe workflows and suggest curriculum updates
• Test and validate lesson plans in training environments
• Identify and report build/workflow inconsistencies
• Credential in multiple Epic applications as needed
• Provide at-the-elbow support during go-lives, upgrades, and rounding
• Offer workflow enhancement and general IT support
• Facilitate classroom and virtual training sessions
• Prepare training materials and follow standard operating procedures
• Foster a collaborative learning environment and adapt teaching methods to learner needs

Digital Support Specialist – Ambulatory

• Deliver virtual coaching and real-time support to end users
• Lead onsite training events
• Analyze system data to identify optimization opportunities
• Document and share caregiver feedback for continuous improvement
• Partner with Principal and Technical Trainers to ensure content accuracy
• Observe workflows and suggest curriculum updates
• Test and validate lesson plans in training environments
• Identify and report build/workflow inconsistencies
• Provide at-the-elbow support during go-lives, upgrades, and rounding
• Offer workflow enhancement and general IT support
• Facilitate engaging classroom and virtual training sessions
• Prepare training materials and follow standard operating procedures
• Foster a collaborative learning environment and adapt teaching methods to learner needs
• Collaborate with IT, training, and operational teams to drive effective application use and workflow integration

Digital Support Specialist – Inpatient

Systems Engineer

• Administer, maintain, and troubleshoot enterprise UNIX/Linux systems
• Monitor system performance, security, and availability
• Evaluate and implement new technologies and infrastructure solutions
• Support system upgrades, disaster recovery planning, and capacity management
• Partner with internal IT teams, vendors, and customers to resolve complex technical issues
• Create and maintain technical documentation, policies, and procedures
• Participate in a 24/7 on-call rotation

Systems Engineer, Unix

General

• Participate in a virtual hiring event with Community Health Network
• Discuss imaging technologist opportunities and schedule preferences with recruiting representatives
• Work in imaging modalities including Radiology, CT, Interventional, Mammography, MRI, Nuclear Medicine, or Ultrasound
• Provide exceptional patient care using state-of-the-art technology
• Serve patients and communities at Community Health Network locations

Digital Support Specialist – Ambulatory

Digital Support Specialist – Inpatient

Systems Engineer, Unix

Imaging Technologist – All Modalities