Commure

Engineering Manager

• Manage and grow a team of 6 to 8 engineers
• Handle hiring, performance management, and career growth
• Develop engineers who can independently manage customer escalations, data migrations, and incidents
• Set the roadmap with the product partner
• Transition customers from requested reports to self-service reporting and independent book closing
• Own financial correctness across the platform
• Maintain shadow parity harnesses, cross-report tie-out checks, drift monitoring, and correctness SLOs
• Lead multi-quarter ledger report and OLAP golden-view migrations with parity checks
• Maintain customer relationships with comptrollers, CFOs, and RCM directors during month-end
• Translate customer definitions of correctness into software
• Convert recurring escalations into roadmap priorities
• Coordinate execution with payments/posting, data infrastructure, and operations teams
• Ensure upstream changes do not break downstream financial numbers

Senior Engineering Manager, Financial Data, Reporting & Analytics

Sales Development Rep

• Source new business within private practices, physician groups, and healthcare systems
• Identify territories with private practices as a customer base and initiate field relationships with prospects
• Make cold calls and qualify accounts
• Launch targeted outbound campaigns into high-potential accounts
• Achieve and exceed monthly quotas by qualifying opportunities and scheduling demos
• Align solutions with prospect business objectives and needs
• Manage and overcome prospect objections
• Collaborate with the sales team and other departments to drive new business
• Become an expert in the healthcare space
• Guide customers from first touch onward and support successful client outcomes
• Showcase the value of Commure’s ambient documentation product

Field Sales Development Representative

Revenue Operations

• Set the strategic direction and build programs powering sales and customer success field teams
• Build, lead, and develop the Revenue Operations team, including Salesforce administration, systems, and analytics functions
• Automate Sales and Customer Success enablement, improve usability, and drive data governance at scale
• Own the revenue technology roadmap and CRM strategy
• Identify data and process gaps affecting customer engagement and deliver self-service solutions with executive partners
• Advise the CRO and revenue leadership team on field organization insights, process improvement, and change management
• Drive alignment on growth playbooks, forecasting, pipeline management, and go-to-market execution
• Establish operating cadences, business reviews, forecasting rhythms, and performance reporting to the executive team
• Define and govern content usage across customer engagement channels and personas throughout the lifecycle
• Partner with Revenue Strategy to shape and operationalize sales enablement playbooks

Senior Engineering Manager, Financial Data, Reporting & Analytics

Field Sales Development Representative

Head of Revenue Operations