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Posted: 10/20/2026Banking Service Technician – ATMs
ConvergintPosted 10/20/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $25 - $37 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, repairing, and servicing drive-up systems, locksmith systems, and electronic equipment while ensuring compliance with industry standards and customer satisfaction. Capable of troubleshooting complex issues and performing preventative maintenance to enhance operational efficiency.
Highest-signal resume keywords
LocksmithingDrive-Up System InstallationElectronic System RepairTroubleshooting SkillsPreventative Maintenance
About the role
Key responsibilities & impact- Respond to, diagnose, and resolve field service issues for Convergint service customers
- Install equipment and service/support existing customers by responding to service calls
- Install, repair, rebuild, and service remote drive-up systems and related audio/video equipment
- Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-industry systems
- Install, program, test, repair, and service drive-up, locksmith, and electronic systems
- Repair or replace damaged components of remote units
- Troubleshoot, repair, and replace remote, audio, and video equipment components
- Perform preventative maintenance
- Mentor less experienced staff
- Install new units with final connections, testing, and training
- Respond to customer service, scheduled maintenance, emergency, and after-hours calls
- Identify project challenges and assist with strategies to minimize cost and deadline deviations
- Inspect completed work for specifications, requirements, and manufacturer compliance
- Clean, maintain, adjust, calibrate, and service equipment
- Communicate with team members to improve operations
- Advise management on customer satisfaction, product performance, installation techniques, standards, and product improvements
- Maintain a professional image and follow company policies
Requirements
What you’ll need- Skilled in at least one specialization: locksmiths, drive up, or electronic
- Competency in lock work and forced opening of safes and safe deposit boxes
- Knowledge of maintenance and repair of drive-up systems
- Additional alarm and CCTV knowledge
- Strong troubleshooting skills
- Ability to install, program, test, repair, and service non-routine systems and equipment
- Ability to install, configure, and support network systems and equipment
- Ability to perform preventative maintenance
- Ability to handle moderately complex installations
- Ability to respond timely to customer service, scheduled maintenance, emergency, and after-hours service calls
- Ability to work in accordance with State and local regulations, best practices, and company health and safety policies
- Required Drive; CDL is not required
- Education and experience requirements are not specified
Benefits
Comp & perks- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lock WorkForced Opening of SafesInstallation of Drive-Up SystemsProgramming of Electronic SystemsTesting of EquipmentRepair of Audio/Video EquipmentMaintenance of Remote UnitsConfiguration of Network SystemsInspection for ComplianceCalibrating Equipment
Soft Skills
Customer ServiceMentoringCommunication
Industry Keywords
Banking-Industry SystemsCCTV KnowledgeAlarm SystemsHealth and Safety PoliciesState and Local Regulations