Coolr

3D Artist

• Conceptualise and craft social-first static and motion content tailored to platform behaviours and audience expectations
• Interpret and apply brand guidelines while delivering standout creative execution
• Collaborate with Client Services to deliver high-quality work on time and to brief
• Partner with copywriters, strategists and social creatives to translate ideas into visually compelling, insight-led design
• Guide clients toward braver, more effective creative solutions
• Present work clearly and explain design decisions and rationale to internal teams and clients

Midweight Social & Motion Designer

Social Media Manager

• Collate and process high volumes of social-first performance data, including Engagement, Views, CTR, and CPM
• Monitor and report on social-first campaigns, always-on organic content, influencer partnerships, and community engagement
• Distill actions and insights from data and make strategic recommendations and optimization plans
• Present findings in clear, client-facing presentations and reports
• Craft performance analyses and narratives in reporting
• Work with strategists to develop qualitative and quantitative research for current clients and new business prospects
• Create automated, client-specific social dashboards with real-time reporting
• Develop measurement frameworks and test-and-learn plans based on client goals
• Create data-driven insights for the agency, including white papers and articles for external media sources

Social Media Analyst

Community Manager

• Respond to customer queries and comments across TikTok, Instagram, Facebook and other social channels
• Provide helpful, timely and on-brand responses
• Monitor relevant conversations and trends beyond the brand’s own channels
• Actively comment on trending content using native platforms and scheduling tools such as Sprinklr and Arwen
• Conduct daily searches for brand-related content and keywords, including active campaigns
• Monitor and engage with user-generated content and influencer posts
• Reshare relevant TikTok content to amplify reach and community involvement
• Adjust keyword searches for marketing campaigns and brand sponsorships
• Conduct daily content sweeps to identify real-time engagement opportunities
• Collaborate with the social creative team to reshare approved UGC on Instagram Stories
• Engage with viral trends and conversations
• Monitor social channels for negative sentiment and emerging risks
• Flag and escalate concerning comments or content to appropriate internal teams

Freelance Community Manager – Weekend and Public Holiday Cover

Account Manager

• Manage client services responsibilities as an Account Manager for US accounts
• Support Coolr’s work creating social media campaigns for brands
• Help create ground-breaking, award-winning, and impactful campaigns
• Collaborate with the agency team of creatives, social experts, content publishers, and change makers
• Contribute to Coolr’s growth as an independent social media agency

Account Executive

• Oversee and provide direction to client teams across all aspects of activity
• Ensure efficient processes are followed and quality output is consistently delivered
• Manage Account Directors and Managers, providing support, tools, and information
• Mentor junior team members and lead by example
• Work with Account Directors to ensure monthly and quarterly reporting is thorough and accurate
• Build and maintain relationships with senior clients
• Identify growth opportunities for client accounts
• Manage efficient and sustainable resourcing on client accounts
• Improve process efficiency
• Oversee budget management and commercial activities on accounts
• Participate in new business and pitch activities

Group Account Director

Influencer Marketing

• Develop and execute influencer strategies aligned with brand vision, KPIs, and brand marketing efforts
• Oversee influencer partner outreach, including sourcing, contracts, deliverables, and program management
• Analyse historical and current performance data to optimise influencer program strategy
• Partner with digital and media teams on distribution and amplification strategies
• Engage with influencer content, briefing, and content approval
• Deliver influencer marketing campaigns from brief through execution
• Support audience engagement, measurable results, and wider business goals

Midweight Social & Motion Designer

Social Media Analyst

Freelance Community Manager – Weekend and Public Holiday Cover

Account Manager

Group Account Director

Influencer Manager – Fixed-Term Contract