Crash Champions

Technician

• Participate in the Crash Champions Skills Training Education Program (STEP), a hands-on apprenticeship paired with experienced professionals
• Learn industry standards based on the manufacturer’s original specifications with high quality controls
• Create complete repair plans; perform vehicle disassembly and reassembly, plastic bumper repair, and minor panel dent repair
• Repair complex dents by reshaping sheet metal, applying body filler, and performing two-sided plastic repair and larger panel damage
• Learn structural damage identification and access repair procedures
• Set up and anchor structural repairs and perform three-dimensional measuring of vehicle structures
• Learn methods of welding/joining materials and use related tools
• Perform body filler and metal repairs using stud-gun and other metal straightening tools and techniques
• Cut and replace small structural components
• Set up and perform MIG welding on steel vehicles to complete I-CAR Weld Certification

Automotive Body Technician Apprentice

• Examine damaged vehicles and efficiently plan the repair process.
• Work and communicate with others on vehicle repair status.
• Perform quality repairs while maintaining on-time status.
• Decide whether to repair or replace components based on safety, cost, and cycle time.
• Remove upholstery, accessories, electrical and hydraulic window operating equipment, and trim to access vehicle components and fenders.
• Participate in required safety meetings.
• File, grind, and sand repaired surfaces using power tools and hand tools.
• Direct the work of an apprentice when needed and explain procedures.

Auto Body Technician

• Examines damaged vehicle and efficiently plans repair process.
• Works and communicates with others on vehicle repair status.
• Performs quality repairs while keeping on-time status in mind.
• Makes decisions on repair vs. replace considering safety, cost, and cycle time.
• Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders.
• Participates in all required safety meetings.
• Files, grinds, and sands repaired surfaces, using power tools and hand tools.
• Directs the work of an apprentice in the performance of tasks when needed, i.e., unusual problems or questions and explains procedures to assistant.

Network Engineer

• Operate and support network infrastructure across 600+ shops and corporate locations
• Administer Fortinet firewalls and SD-WAN connectivity
• Support LAN/Wi-Fi infrastructure and configure and troubleshoot routers, switches, access points, and ISP/cellular circuits
• Perform shop turn-ups, refreshes, and standard change requests using established templates and runbooks
• Respond to network incidents and tickets, perform first- and second-level troubleshooting, and escalate complex issues
• Assist with network infrastructure upgrades, migrations, expansions, and new site builds
• Monitor network performance using LogicMonitor and FortiAnalyzer/FortiManager, investigate alerts, and drive issues to resolution
• Maintain network documentation, diagrams, IP address records, and configuration standards
• Coordinate with ISPs and carriers to open tickets, validate circuits, and resolve issues
• Partner with IT support, security, and operations teams to maintain reliable network operations
• Report to the Senior Network Engineer and IT Infrastructure leadership

• Examine damaged vehicles and efficiently plan the repair process
• Work and communicate with others on vehicle repair status
• Perform quality repairs while maintaining on-time status
• Decide whether to repair or replace parts considering safety, cost, and cycle time
• Remove upholstery, accessories, electrical and hydraulic window operating equipment, and trim to access vehicles and fenders
• Participate in required safety meetings
• File, grind, and sand repaired surfaces using power and hand tools
• Direct the work of an apprentice when needed and explain procedures

Estimator

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience
• Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order
• Handle disbursement paperwork
• Address exceptions in the file and ensure carrier-specific requirements are complete

Automotive Body Technician Apprentice

Auto Body Technician

Auto Body Technician

Network Engineer

Auto Body Technician

Collision Estimator