Crescent Hotels & Resorts

Vice President

• Establish and execute the AI roadmap for a designated portfolio of Crescent-managed hotels
• Identify AI opportunities with significant business impact across hotel operations
• Collaborate with Operations, Commercial, Revenue Management, Sales, Marketing, Finance, Human Resources, and Technology
• Assess whether solutions should be built, bought, configured, or integrated
• Lead initiatives from opportunity identification through implementation, adoption, measurement, and optimization
• Partner with technology teams on systems, integrations, data, security, and governance
• Translate business challenges into practical AI-enabled solutions
• Ensure introduced solutions are adopted and used
• Measure business outcomes and ROI from AI investments

Regional Vice President – AI Enablement, Implementation

• Establish and execute the AI roadmap for a designated portfolio of Crescent-managed hotels
• Identify AI opportunities with the greatest potential business impact
• Work across Operations, Commercial, Revenue Management, Sales, Marketing, Finance, Human Resources, and Technology
• Assess current workflows and identify opportunities for AI, automation, data, or process redesign
• Determine whether solutions should be built, bought, configured, or integrated
• Lead initiatives through implementation, adoption, measurement, and optimization
• Partner with technology teams on systems, integrations, data, security, and governance
• Translate hotel operators' business challenges into practical AI-enabled solutions
• Ensure introduced solutions are adopted and used
• Discover new AI opportunities beyond currently identified use cases
• Deliver measurable outcomes including increased revenue, productivity, improved labor deployment, faster decision-making, reduced administrative work, better guest experiences, empowered associates, and ROI

Revenue Operations

• Lead revenue management and commercial strategy initiatives across multiple properties
• Conduct performance reviews and analyze KPIs to evaluate revenue management effectiveness
• Collaborate with general managers, sales directors, and marketing managers on integrated sales and marketing campaigns
• Monitor market trends, competitor pricing, and demand factors to optimize pricing strategies
• Analyze historical data, booking patterns, and demand forecasts for pricing, inventory allocation, and distribution decisions
• Use revenue management systems and tools to generate reports and track performance metrics
• Identify revenue optimization opportunities across the area
• Develop and maintain relationships with OTAs, GDS, and other distribution partners
• Collaborate with property teams to negotiate and manage group, corporate, and other revenue-generating accounts
• Monitor emerging trends, industry developments, and technology advancements and incorporate insights into area-wide initiatives

Area Director of Revenue Strategy – Multi-Region

• Lead development and implementation of revenue management and commercial strategy initiatives across multiple properties
• Conduct regular performance reviews and analyze KPIs to assess strategy effectiveness and identify improvements
• Collaborate with general managers, sales directors, and marketing managers on integrated sales and marketing campaigns
• Monitor market trends, competitor pricing, and demand factors to adjust pricing strategies and optimize revenue
• Analyze historical data, booking patterns, and demand forecasts for pricing, inventory allocation, and distribution decisions
• Use revenue management systems and tools to generate reports, track performance metrics, and identify optimization opportunities
• Develop and maintain relationships with OTAs, GDS, and other distribution partners
• Collaborate with property teams to negotiate and manage contracts with group clients, corporate accounts, and other key accounts
• Monitor emerging trends, industry developments, and technology advancements and incorporate relevant insights into area-wide initiatives