Property Field Adjuster
Davies
Posted: 10/21/2026Property Desktop Adjuster
Davies
Posted: 10/19/2026
Senior Commercial Property Adjuster
Intact
Posted: 10/7/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property claims with a focus on customer service, effective communication, and analytical skills. Proficient in utilizing technology for damage assessment and compliance with insurance standards.
Highest-signal resume keywords
Property Claims HandlingCustomer Service ExcellenceEffective Communication SkillsAnalytical SkillsAdjuster’s License
About the role
Key responsibilities & impact- Promptly contact and follow up with policy holders and claimants
- Investigate claim causes and report to clients with solid recommendations
- Use supplied technology, such as Docusketch, to scope and establish the quantum of damages
- Identify exposures and recommend reserves
- Recommend investigations required for exposures
- Prepare action plans and negotiate fair and satisfactory settlements
- Provide a high level of customer service to clients and the insured throughout the claims process
- Participate in and share ownership of after-hours customer service requirements when required
- Perform assigned duties in compliance with established work standards, policies, and procedures
- Maximize business development opportunities through timely marketing and follow-up
Requirements
What you’ll need- Completion of high school education
- University degree or post-secondary education related to insurance is preferred
- Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)
- Valid driver’s license and reliable vehicle
- At least 1 to 5 years' experience handling property claims
- Obtained either C11 (Principles and Practice of Insurance) or C81 and C82 – General Insurance Essentials
- Ongoing commitment to education and learning
- Adjuster’s license, or currently pursuing CIP designation
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them
- Ability to interpret complex legal documents and perform and understand advanced numerical calculations, including analysis of comparative information
- Excellent communication skills, including listening, interviewing, and negotiating
- Ability to flex communication style appropriately to the audience
- Proactive and positive approach to customer service
- Strong interpersonal skills to deal effectively with conflict and difficult situations
Benefits
Comp & perks- Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
- Supported by experienced local claims support, centralized after hours support, and dictation services
- Balanced workload
- Career growth opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Damage AssessmentNumerical CalculationsLegal Document InterpretationMicrosoft Office ProductsDocusketch
Soft Skills
Interpersonal SkillsNegotiation SkillsConflict ResolutionProactive Customer ServiceAdaptability in Communication
Tools & Technologies
DocusketchMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft OneDrive
Certifications & Qualifications
C11 - Principles and Practice of InsuranceC81 - General Insurance EssentialsC82 - General Insurance EssentialsAdjuster’s LicenseCIP Designation
Industry Keywords
InsuranceClaims ProcessBusiness DevelopmentWork StandardsPolicy Compliance