DCM Services

Account Manager

• Serve as a key point of contact in resolving accounts for deceased individuals
• Work sensitively with estates, attorneys, and family representatives
• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information
• Follow up with attorneys or personal representatives regarding claim filing

Account Representative

• Serve as a key point of contact in resolving accounts for deceased individuals
• Work sensitively with estates, attorneys, and family representatives
• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing

• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing
• Serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives

• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing
• Serve as a key point of contact in resolving accounts for deceased individuals
• Work sensitively with estates, attorneys, and family representatives