DeepL

Full-stack Engineer

• Architect and build complex, user-facing features across DeepL’s translation products
• Build translation-flow interfaces and backend logic for complex document formats including PDF, Word, and PowerPoint
• Preserve document formatting during parsing and translation
• Integrate DeepL into enterprise workflows
• Build consumer-grade interfaces for enterprise localization and collaboration workflows
• Make technical decisions involving state management, API integrations, and performance
• Prototype, measure user friction, and iterate quickly
• Translate complex AI constraints into intuitive user experiences
• Build transparency and performance metrics into the product
• Collaborate with Research, Product, and Design teams

Senior Software Engineer – Full-Stack, Media Translation

Backend Engineer

• Own features that drive enterprise API adoption, including usage insights, cost and consumption controls, and governance tooling
• Design governance and compliance controls including roles, permissions, projects, data residency, and auditability
• Own services end-to-end, including participation in the API on-call rotation
• Implement contract testing, monitoring, and SLOs to prevent breaking changes and security vulnerabilities
• Work toward four-nines reliability for the public API
• Navigate dependencies across technical and organizational structures
• Collaborate with stakeholder teams to ship cohesive enterprise capabilities
• Contribute across the stack to deliver frictionless experiences for external developers and internal engineering teams

Senior Software Engineer – API Enterprise

Customer Support

• Own the Sales Operations support channel in Slack
• Answer questions from sales teams and keep the support queue moving
• Take requests end to end by diagnosing issues, resolving them where possible, and involving Operations, Salesforce Administration or Finance when needed
• Help sellers navigate Salesforce, including opportunities, quotes, accounts and the sales process
• Investigate and correct data quality issues before they delay deals
• Build documentation and guides enabling sellers to resolve similar issues themselves
• Identify recurring issues and flag them to the team for root-cause resolution
• Provide extended support at quarter-end and year-end when deal volume peaks
• Support the global sales organisation of more than 250 Account Executives, Sales Development Representatives and Customer Success Managers
• Collaborate with Marketing, Product and Customer Success teams to deliver tailored client solutions

Senior Software Engineer – Full-Stack, Media Translation

Senior Software Engineer – API Enterprise

Sales Support Specialist