Easter Seals Goodwill ND, Inc.

Program Coordinator

• Coordinate Easter Seals Goodwill ND, Inc. programs and services as directed by the Regional Director
• Oversee all aspects of the program and billing process
• Participate in interdisciplinary teams supporting individuals and families using services in North Dakota
• Prepare and participate in Overall Service Plans and provide information about individuals’ goals, strengths and needs
• Ensure service strategies are implemented and staff document progress toward goals
• Assist people with finances, financial assistance, possessions, transportation, community participation, paperwork and housing documents
• Ensure homes and living arrangements meet health, safety and organizational standards
• Support grooming, hygiene, personal care, medical needs and nutritional needs
• Direct and train staff in health monitoring, medication assistance, appointments and meal preparation
• Conduct quarterly visits and monthly contact with people receiving services
• Document meetings, conversations and important information
• Uphold organizational policies, state regulations, HIPAA requirements, confidentiality and professionalism
• Coordinate with statewide agencies and departments to ensure payment for services and continuity of care
• Recruit, interview and hire direct care staff
• Conduct reference checks and maintain records
• Train, schedule and supervise DSPs/ESPs
• Maintain team member relations and document training and performance conversations
• Motivate staff and address performance issues
• Complete payroll and ensure accurate payment
• Monitor service authorizations, staffing retention, training compliance, payroll accuracy and regulatory compliance

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Human Resources

• Oversee recruiting, hiring, onboarding, employee records, and offboarding
• Lead employee orientation, coordinate training, track completion, and develop employees and managers
• Coach managers through employee relations and performance concerns
• Oversee investigations and manage leave and workers’ compensation (WSI)
• Maintain HR policies, systems, and the employee handbook
• Partner with Finance on payroll, timekeeping, benefits, and retirement administration
• Supervise the HR team
• Work closely with the executive leadership team on HR priorities and decisions
• Design policies and systems, modernize work practices, and provide managers with tools to hire, develop, and retain employees

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Director, Human Resources

Recruitment

• Post jobs and actively source candidates through ADP, LinkedIn, Indeed, and other channels
• Build recruiting partnerships and participate in hiring events
• Screen applicants and schedule interviews
• Work with hiring managers to fill open positions
• Track hiring progress and keep candidates informed
• Coordinate new-hire paperwork and onboarding
• Keep employee files accurate, organized, and confidential
• Coordinate offboarding steps and update employee records

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Open roles

Program Coordinator

Director, Human Resources

Talent Acquisition Specialist