Engrain

Product Manager

• Define product requirements, write user stories, and create clear documentation
• Turn roadmap priorities into shipped features for the customer-facing Atlas product
• Partner with Engineering on phased modernization while balancing new features against technical debt
• Coordinate across Engineering, Experience Design, Customer Experience, Salesforce, Implementation, Marketing, and Leadership teams
• Translate between technical and non-technical audiences and drive alignment when priorities compete
• Collaborate with UX from discovery through delivery to shape intuitive, design-forward experiences
• Leverage GitHub Copilot and CLI tools to prototype flows, synthesize research and complex data into specifications, and conduct initial logic reviews
• Open small exploratory pull requests for copy, configuration, flags, and documentation
• Work with Engineering on APIs, data structures, integration points, data feeds, partner platforms, and Salesforce-sourced data
• Track performance, define success metrics, and partner with Marketing and Product Enablement on go-to-market for new features

Implementation Specialist

• Create and maintain project schedules and timelines within project management software
• Direct and coordinate project resources across multiple departments
• Use generative AI tools to draft project communications, summarize client meetings, and create project documentation
• Proofread content, review designs, and test technology before product launches
• Assist clients with daily challenges and troubleshoot technical issues
• Provide innovative and scalable solutions as a subject matter expert
• Influence internal and client decision-makers to clear project issues and roadblocks
• Maintain project dashboards and status reports for stakeholders and company leadership
• Work with developers to create product features based on client feedback
• Manage product launch processes and provide feedback on new product features
• Develop understanding of market trends, industry trends, core technologies, and the impact of emerging AI trends on real estate
• Report to the Customer Experience Manager in a high-collaboration environment

Implementation Specialist – TouchTour

Product Designer

• Own end-to-end design for core products and critical customer experiences
• Lead design strategy and execution from ideation, wireframing, and prototyping through high-fidelity UI and developer handoff
• Make confident design trade-offs between craft and speed
• Integrate AI-augmented workflows to accelerate prototyping and reduce execution friction
• Partner with Product Management, Engineering, and Leadership to align user needs with business goals
• Utilize customer feedback, qualitative and quantitative data, and UX best practices throughout the product lifecycle
• Collaborate with the Experience Design team to scale the design system and maintain consistency
• Contribute to design culture through mentorship, growth, work sharing, and continuous learning
• Directly shape Engrain’s core products used by thousands of users

Sales

• Own nationwide outbound pipeline generation through daily high-volume cold and warm outreach across phone, email, LinkedIn, and social channels
• Prioritize net-new logo acquisition while driving targeted campaigns for portfolio expansion, upsells, and new project opportunities
• Meet or exceed weekly and monthly targets for qualified meetings across new logos, upsells, and portfolio expansions
• Partner with Account Executives to ensure seamless handoffs and high meeting show rates
• Use AI agents and enrichment tools to identify multifamily buying signals, organizational hierarchies, technographic stacks, and market trigger events
• Design and maintain AI-assisted prospecting systems, including prompt templates, personalized outreach sequences, and automated research workflows
• Build and prioritize targeted account lists using firmographic and intent data
• Tailor messaging to buyer personas and cohorts within the multifamily real estate industry
• Track outreach activity, account intelligence, and pipeline stages accurately in HubSpot and modern sales tools
• Document successful AI-generated messaging, list-building prompts, and high-converting cadence strategies for the wider revenue team
• Report directly to Sales Leadership and collaborate closely with Account Executives

Product Manager

Implementation Specialist – TouchTour

Product Designer

Outbound Sales Representative