Eventeny

Business Development Rep

• Lead, coach, and develop a team of Development Representatives
• Set and manage goals for response time, qualification, meetings booked, show rate, accepted opportunities, and pipeline creation
• Own the rotating coverage model across calls, live chat, form submissions, email replies, and other inbound channels
• Balance service levels, lead volume, and team capacity
• Develop scalable processes for direct, signal-based outbound prospecting, contact nurture, and high-intent retargeting workflows
• Build onboarding and ongoing enablement for Eventeny solutions, buyer personas, discovery questions, objection handling, qualification standards, and CRM workflows
• Establish and maintain qualification and handoff processes for Software Sales Specialists
• Own SDR reporting and operating rhythms, including dashboards, weekly performance reviews, capacity planning, and communication of risks, trends, and opportunities
• Maintain CRM discipline in HubSpot, including lead routing, activity capture, ownership, data quality, and follow-up standards
• Partner with Marketing to improve lead quality, campaign follow-up, and speed-to-lead
• Partner with Software Sales to improve meeting quality, acceptance criteria, and closed-loop feedback
• Travel occasionally for conferences and business development efforts
• Develop playbooks for inbound conversion, outbound reply handling, AI-assisted outreach responses, lead recycling, and supplemental prospecting
• Maintain deep understanding of Eventeny's platform and model customer empathy, ethical selling, and clear communication

Sales and Business Development Manager

Account Manager

• Manage and grow a portfolio of core Eventeny clients, ensuring satisfaction, goodwill, retention, and expansion
• Act as a trusted advisor by understanding client goals, translating them into actionable strategies, and aligning them with product capabilities
• Analyze account health metrics to identify risks early and proactively implement retention strategies
• Forecast renewals, manage contract negotiations, and drive upsell, cross-sell, referral, and review opportunities within existing accounts
• Assist in preparing data-driven account planning to demonstrate ROI and identify growth opportunities
• Communicate product knowledge effectively to customers and develop creative solutions to challenging problems
• Maintain a positive, empathetic, and professional attitude toward customers
• Keep meticulous records of customer interactions, transactions, comments, and complaints
• Maintain a standard communication cadence throughout the renewal cycle
• Occasionally assist with live events, customer calls, or presentations as needed
• Partner closely with Customer Operations to deliver a strong customer experience
• Drive retention, renewals, and account growth across the customer ecosystem

Account Strategist

Growth Marketing

• Develop and execute growth marketing strategies across paid, organic, lifecycle, referral, conference, and partnership channels
• Own brand awareness and customer acquisition initiatives
• Build and optimize multi-channel campaigns to drive qualified leads and revenue growth
• Analyze campaign and funnel performance to identify trends, opportunities, and areas for optimization
• Lead A/B testing and experimentation across landing pages, messaging, email flows, ads, and product experiences
• Collaborate with creative and content teams to develop growth-focused campaigns and assets
• Monitor and report on CAC, conversion rates, pipeline contribution, ad performance, and ROI
• Research customer behavior, market trends, and competitive positioning to inform strategy
• Manage marketing automation workflows, segmentation, and reporting infrastructure
• Lead and evolve the growth marketing division by establishing priorities, processes, and performance standards
• Mentor and develop team talent through coaching, feedback, and career growth opportunities
• Foster experimentation, collaboration, accountability, and continuous learning across the team
• Collaborate with sales, customer success, and product teams to optimize funnel performance, improve conversion rates, and uncover scalable growth channels

Sales and Business Development Manager

Account Strategist

Growth Marketing Manager