Fenwick & West

Marketing

• Administer and maintain the firm’s email marketing platform
• Build and send marketing campaigns, create and maintain templates, and send alerts
• Design and implement forms and automation sequences for email and web campaigns
• Manage segmentation, lead scoring, and A/B testing
• Maintain platform data integrity and accurate syncs with Salesforce and connected systems
• Monitor email, forms, and related tools for proper operation
• Track and report platform KPIs, including send volume, deliverability, open and click rates, bounce rates, and conversion attribution
• Ensure compliance with CAN-SPAM, GDPR, and CCPA, including unsubscribe processing, consent tracking, and data retention
• Troubleshoot marketing technology stack sync and integration issues
• Partner with system administrators, vendors, and solutions engineers to resolve issues
• Own platform-side troubleshooting for the events platform and integrations
• Maintain data governance standards, field mappings, sync rules, and data definitions
• Assist the CRM team with Salesforce integration issues
• Resolve intermediate-level problems and develop practical solutions
• Work with vendors and consultants to maintain and enhance firm-wide marketing technology
• Participate in platform evaluation and vendor selection processes
• Design, build, maintain, and iterate AI-enabled agentic workflows
• Identify opportunities to automate repetitive marketing technology tasks
• Report to the Senior Digital Performance Manager

Marketing Platform Manager

AI Engineer

• Design, develop, and deploy AI-powered applications, agents, and workflow automations
• Partner with attorneys and business teams to understand needs, define requirements, and translate opportunities into working solutions
• Rapidly prototype concepts, validate value, and evolve successful solutions into production-ready systems
• Identify opportunities to improve productivity, knowledge access, client service, and operational efficiency through AI
• Lead technical implementation of AI projects from concept through production deployment
• Integrate AI capabilities with internal systems, knowledge repositories, and business applications
• Develop reliable, secure, maintainable, and scalable solutions
• Monitor solution performance and continuously improve quality, accuracy, and user experience
• Evaluate emerging AI models, frameworks, tools, and platforms for practical application
• Contribute reusable patterns, frameworks, and components
• Help establish engineering best practices for agent development, evaluation, deployment, and operations
• Collaborate with Innovation, IT, Knowledge Management, and Business Operations teams
• Communicate technical concepts to non-technical audiences
• Support solution adoption through documentation, demonstrations, and stakeholder engagement
• Serve as a trusted technical advisor on AI implementation opportunities

Applied AI Engineer

Attorney

• Provide general administrative support to the Summer Program and lateral recruitment functions of the Recruiting Department
• Monitor and maintain the Recruiting Department inbox, respond to inquiries, and share emails with appropriate parties
• Assist with applicant correspondence and submission processes
• Maintain physical recruiting supplies and electronic files and records
• Process invoices, check requests, and departmental invoices
• Update and maintain recruiting calendars, contacts, databases, and applicant records
• Assist with summer associate and lateral candidate interviews, including scheduling, evaluation forms, follow-up interviews, and greeting candidates online
• Compile evaluations for the Recruiting Committee and/or Practice Area Leaders
• Assist with OCI registration, resume organization, and interviewer outreach
• Handle offer correspondence and new hire processing
• Coordinate candidate expenses, cost sharing, expense records, and reimbursement requests
• Assist with planning and executing the Firm’s annual Summer Program, including orientation, events, work assignments, evaluations, and reviews
• Attend Summer Program events as needed
• Assist with spring presentations and receptions, program and travel arrangements, reservations, lateral hiring, and candidate follow-up
• Design and create Attorney Recruiting newsletters as needed
• Perform other related duties as assigned

Temporary Attorney Recruiting Assistant

Accounting Manager

• Review client and matter setup, including rates, discounts, invoice formats and deferrals, to ensure adherence to engagement letters and billing guidelines
• Maintain documentation of non-standard billing requirements and update Client and Matter Billing Instructions in Aderant and the CET database
• Monitor work in progress to ensure matters are billed according to approved agreements and schedules
• Produce, review and distribute monthly prebills and coordinate with the secretarial team
• Perform billing functions including edits, write-downs, transfers and discounts
• Audit edits in Aderant for narrative and mathematical accuracy before posting
• Ensure client invoices are delivered timely according to firm and client guidelines
• Manage attorney and client deadlines, including monthly accruals, closings and billing due dates
• Meet regularly with billing attorneys regarding clients, matters, billing arrangements, aged WIP, aged accounts receivable and disputes
• Monitor accounts receivable, maintain collection policies and procedures, escalate delinquent balances, suggest collection strategies and maintain ARCS categories
• Contact clients regarding aged billings, payments and promises to pay
• Research and resolve client disputes, engaging attorneys as needed
• Develop collection strategies, negotiate payment arrangements and propose payment schedules with partner consent
• Use Aderant, ARCS, EIS and other reports to support collections and reporting
• Work with Cash Receipts staff to resolve misapplied payments and minimize unapplied cash and trust balances
• Prepare write-off and write-down requests and obtain required approvals
• Assist attorneys, secretaries and clients with billing and collections questions and requests
• Maintain client files and correspondence in iManage
• Monitor the billing hotline and time correction DTE alias on a rotational basis
• Share system process enhancement ideas and propose client support improvements
• Perform other related duties as assigned

Client Accounting Specialist

DevOps Engineer

• Partner directly with citizen developers to refactor, harden, and productionize applications built with Python, JavaScript, and low-code/automation platforms
• Guide developers on repository structure, branching strategies, pull requests, and versioning
• Translate loosely defined or experimental solutions into maintainable, supportable codebases
• Establish, document, and enforce SDLC best practices including source control standards, CI/CD pipelines for build, test, and deployment, and environment separation (development, UAT, production)
• Create and maintain reusable DevSecOps “golden paths” including standardized pipeline templates, deployment frameworks, and secure configuration and secrets management patterns
• Perform code reviews with emphasis on security vulnerabilities, error handling, resilience, and maintainability
• Integrate and operate automated security tooling: SAST, dependency/vulnerability scanning, and secrets detection
• Work closely with security teams to ensure applications meet enterprise requirements without unnecessary friction
• Support deployments through controlled CI/CD pipelines, eliminating manual or ad-hoc release processes
• Troubleshoot pipeline failures, deployment issues, configuration problems, and environment-specific bugs
• Assist with incident response for citizen-developed applications running in production
• Help remediate security findings and technical debt discovered post-deployment
• Document patterns, standards, and common fixes to reduce repeated friction
• Perform other related duties as assigned

DevSecOps Engineer

Software Engineer

• Build and enhance internal web applications, business tools, APIs, and integrations
• Support AI and automation initiatives involving Microsoft Copilot, Azure AI services, internal AI platforms, workflow automation, and AI-enabled search
• Work with SQL databases, reporting solutions, dashboards, and data-driven process improvements
• Participate in Azure-hosted application work, cloud migration efforts, and projects that stabilize, simplify, and modernize existing systems
• Troubleshoot issues, document systems, and streamline manual processes
• Contribute ideas that improve user experience and team efficiency
• Work with stakeholders on projects, gather requirements, and communicate progress
• Follow through on assigned work from start to finish
• Identify simple, secure, and supportable ways to improve systems and processes
• Learn and apply new technologies and platforms as project needs evolve
• Perform other related duties as assigned

Applications Developer

Human Resources

• Conduct thorough, impartial workplace investigations into harassment, discrimination, retaliation, and other policy violations
• Prepare investigation documentation and written reports
• Facilitate sensitive conversations, including misconduct allegations, terminations, restructurings, and accommodation discussions
• Counsel managers on performance concerns, corrective action, performance improvement plans, and employment-action recommendations
• Assess and mitigate legal and reputational risk
• Resolve employee complaints, grievances, and workplace conflict
• Track and analyze employee relations activity to identify patterns and root causes
• Manage an active employee relations caseload from intake to closure
• Design and deliver training on workplace conduct, anti-harassment, anti-retaliation, respectful-workplace practices, and handling concerns
• Maintain confidential employee relations records and case files
• Advise on employment law and employee relations developments, particularly in New York and California
• Serve as HR business partner to assigned departments and practice groups
• Develop workforce plans, engagement strategies, and talent actions with client group leaders
• Coach managers on leadership, team dynamics, and difficult conversations
• Advise on organizational structure, staffing, role design, and reporting relationships
• Support performance reviews, calibration, merit and bonus recommendations, and promotion decisions
• Partner on learning needs, career pathing, succession planning, engagement, turnover, and retention initiatives
• Review Workday and Peakon data and contribute to HR insights
• Collaborate with People Operations, Talent Acquisition, Talent Development, and Compensation & Benefits
• Support staffing needs, job descriptions, interviewing, new hire integration, local engagement, and workforce matters

Senior Manager, Employee Relations – HR Business Partner

• Build and enhance internal web applications, business tools, APIs, and integrations
• Support AI and automation initiatives involving Microsoft Copilot, Azure AI services, internal AI platforms, workflow automation, and AI-enabled search
• Work with SQL databases, reporting solutions, dashboards, and data-driven process improvements
• Participate in Azure-hosted application work and cloud migration efforts
• Stabilize, simplify, and modernize existing systems
• Troubleshoot issues and document systems
• Streamline manual processes
• Contribute ideas to improve user experience and team efficiency
• Gather requirements and communicate project progress with stakeholders
• Follow through on assigned work from start to finish
• Identify simple, secure, and supportable system and process improvements
• Learn and apply new technologies and platforms as project needs evolve
• Perform other related duties as assigned