Firstup

Account Executive

• Drive new business to the ideal customer profile through value-based selling and clearly articulating platform differentiation
• Develop and execute a go-to-market strategy in the assigned territory
• Lead the sales process from first meeting through close
• Orchestrate technical validation, solution consulting, professional services, and other roles into the sales process
• Build business cases and supporting materials for prospects in the buying cycle
• Stay up to date on product enhancements and deliver demos for prospects
• Develop and manage a healthy pipeline of qualified opportunities
• Use MEDDPICC and Command of the Message sales methodologies to prepare for calls, advance prospects, and forecast revenue
• Keep customer information, notes, and documents current in Salesforce.com and other relevant systems
• Provide accurate and timely reports
• Acquire new customers within an assigned territory

Account Executive, Healthcare

Data Engineer

• Design, build, and maintain scalable data pipelines, warehouse models, and analytics solutions, balancing data quality, business value, and speed
• Build and maintain natural language interfaces to data and analytics, applying GenAI/LLM techniques to make data more accessible across the business
• Use GenAI coding tools and practices in daily development to improve code quality, testing, and delivery speed
• Continuously evaluate new technologies that could improve and scale the team's data platform and technology stack
• Establish and follow standards for SQL development, data modeling, testing, documentation, code reviews, and production support
• Support production data pipelines through on-call rotation and incident response, partnering with engineering, analytics, and business teams
• Document and maintain expertise in the technology stack and product domain, translating business needs into technical solutions with product management
• Partner across engineering, analytics, and business teams, contribute to shared codebases, improve data quality and observability, and help evolve the data architecture

Senior Data Engineer

Digital Marketing

• Lead Firstup’s global digital growth strategy, driving measurable pipeline, bookings, platform adoption, and customer retention
• Own digital demand generation, the company website, paid channels, content strategy, and lifecycle marketing
• Build and execute digital demand generation, AEO, and SEO strategies
• Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels
• Build top-of-funnel account engagement programs and establish criteria for advancing accounts into ABM programs
• Define account scoring and handoff criteria with the ABM lead
• Partner with Sales, Product, Customer Success, and Marketing Operations to drive pipeline, product engagement, and retention
• Improve website positioning, buyer journeys, conversion, and experimentation
• Lead demand generation for new business acquisition and expansion opportunities
• Build content strategy across the full buyer journey
• Establish operating cadence around goals, investment decisions, performance insights, and optimization
• Lead campaigns, partner marketing, lifecycle marketing, lead management, nurture flows, scoring, customer digital marketing, upsell, renewal, adoption, and retention programs
• Attract and retain high-performing talent
• Coach team members and lead with agility

Head of Digital Marketing

• Drive new business within the ideal customer profile through value-based selling and clear articulation of Firstup’s platform differentiation
• Develop and execute a territory go-to-market strategy focused on enterprise organisations
• Lead the full sales cycle from initial discovery through contract negotiation and close
• Build trusted relationships with senior business and technical stakeholders, including C-suite decision-makers
• Orchestrate internal resources including solution consulting, technical validation, professional services and executive sponsors
• Create compelling business cases and supporting materials to help prospects build internal alignment and progress through the buying cycle
• Stay current on product capabilities and enhancements and deliver tailored platform demonstrations
• Build, manage and progress a healthy pipeline of qualified enterprise opportunities
• Apply MEDDPICC and Command of the Message to prepare strategically, advance opportunities and forecast accurately
• Maintain accurate and timely customer and opportunity information in Salesforce and other relevant systems

Consultant

• Develop and maintain expertise with the Firstup platform, product, and features
• Assess customer requirements and business goals to tailor product setup and configuration
• Translate customer requirements into implementation plans and recommendations
• Lead customers through end-to-end onboarding and implementation
• Guide product setup, configuration, customization, and integrations with other systems
• Coordinate implementation activities, milestones, timelines, customer responsibilities, and dependencies
• Serve as the primary customer contact throughout implementation
• Communicate progress, next steps, risks, and outstanding actions
• Identify and manage implementation risks, blockers, and dependencies
• Address setup questions and technical issues and provide support
• Create implementation documentation, project plans, guides, and training materials
• Lead customer working sessions and enable stakeholders ahead of launch
• Share knowledge and best practices with colleagues
• Collaborate with internal teams to advocate for customer needs and drive continuous improvement
• Guide authentication methods and HRIS or other system integrations
• Coordinate technical requirements and dependencies between customer and Firstup teams
• Provide technical support for authentication, data integration, email delivery, and mobile app functionality
• Assess launch readiness, coordinate testing, and complete outstanding implementation activities
• Support transition from implementation into ongoing customer management after launch

Account Executive, Healthcare

Senior Data Engineer

Head of Digital Marketing

Account Executive

Service Consultant