General Dynamics Information Technology

Solutions Engineer

• Serve as the primary technical owner for enterprise IT service management and related platforms
• Configure, maintain, troubleshoot, and extend platforms including Jira Service Management, SailPoint, Dynatrace, Active Directory/LDAP, and related services
• Design, implement, and sustain integrations between enterprise applications using APIs, webhooks, middleware, scripting, and vendor-supported connectors
• Build and maintain workflows, automations, plugins, and configuration-based extensions across COTS platforms
• Develop custom scripts, utilities, lightweight applications, and middleware components
• Translate customer and operational requirements into sustainable technical solutions
• Work with stakeholders to define technical approaches and implement solutions in a secure enterprise environment
• Troubleshoot application, integration, authentication, plugin, and workflow issues
• Improve reliability, maintainability, supportability, and automation
• Document configurations, integration logic, administrative procedures, and technical solutions
• Operate independently with significant ownership and autonomy
• Travel 10–25% as required

ITSM Integration Engineer

AI Engineer

• Apply AI and machine learning knowledge to build actionable solutions
• Develop compelling briefings and proposal materials for diverse clientele
• Influence research and development investments, technical proposals, and presentations
• Plan and execute prototyping and technical implementations
• Provide professional consultation to external clients and internal stakeholders
• Support implementation of Agentic AI workstreams and platforms
• Support implementation of AI Security features and platforms
• Collaborate with Cyber and Mission Software teams to integrate AI into their missions
• Support development of new capabilities to drive innovation and growth
• Utilize LLMs, Generative AI, RAG, Agents, MCP, and related AI methods

ITSM Integration Engineer

Principal AI Engineer