Genesys

Software Engineer

• Build and maintain Python backend microservices supporting CI/CD pipelines
• Develop APIs and automation components for deployment and testing environments
• Monitor and maintain backend services
• Investigate issues and contribute to distributed-system availability and performance
• Use Claude, Cursor, and Kiro for coding, code review, testing, and debugging with appropriate verification
• Collaborate with cross-functional teams
• Participate in code reviews
• Continuously develop technical skills with support from senior engineers

Digital Marketing

• Plan, execute, optimise and report on digital marketing programs driving pipeline and revenue across ANZ and India
• Own end-to-end execution of LinkedIn paid campaigns, social media activation, display advertising and content syndication programs
• Conduct weekly performance reviews and optimise campaigns based on CPL, conversion rates and pipeline contribution
• Support campaign setup for events, webinars and regional initiatives
• Manage monthly customer and prospect newsletters with localisation for APAC audiences
• Design and localise lead nurture campaigns and partner with regional stakeholders on messaging and segmentation
• Maintain and update regional website content, including blogs, landing pages, localised links, content and CTAs
• Ensure website supports SEO, conversion optimisation and campaign alignment
• Oversee paid search with agency partners, monitor performance and lead monthly performance reviews
• Manage always-on 6sense display campaigns across ANZ and India, optimising creative, audience segments and spend allocation
• Own content syndication vendor execution and performance tracking across regions
• Align with sales and marketing operations on campaign tracking
• Manage regional digital marketing budgets, monthly accruals, spend tracking, forecasting, invoice processing and vendor management
• Provide regular reporting on campaign performance, budget utilisation, pipeline contribution and influence

Software Engineer

Digital Marketing Manager