GreatAmerica Financial Services

Human Resources

• Serve as a key member of the HR Leadership Team
• Enable GreatAmerica through modern practices and approaches that attract, retain, develop, and care for talent throughout the employee lifecycle
• Serve as a trusted resource to assigned Business Support functions, providing HR guidance and influencing business strategy
• Analyze trends and metrics to develop HR solutions, programs, and policies
• Lead the enterprise talent acquisition strategy and improve recruiting processes, programs, and practices
• Recruit, lead, and continually develop HR team members
• Help business leaders align compensation decisions with the company compensation philosophy
• Promote consistent performance management processes and guide leaders
• Improve work relationships, morale, productivity, and retention
• Support employee engagement activities, analyze survey data, and help leaders implement results
• Manage and resolve complex employee relations issues and conduct investigations
• Maintain knowledge of employment legal requirements and partner with legal and compliance teams
• Provide performance management guidance, including coaching, counseling, career development, and disciplinary actions
• Provide HR policy and process guidance and interpretation
• Partner on offers, promotions, transfers, and hiring decisions
• Support or design culture stewardship activities
• Provide guidance on restructures, workforce planning, surge events, succession planning, and high-potential management
• Identify training needs and executive coaching needs; partner with Learning & Development and Organization Development
• Evaluate and monitor training programs and provide feedback for the learning strategy
• Serve as a power user of HR technology platforms
• Perform other related duties as assigned

Director, HR Business Partner

Platform Engineer

• Design, implement, maintain, and improve technology platforms supporting business and technology operations
• Partner with technology and business teams to deliver secure, reliable, scalable, and efficient platform solutions
• Drive automation, operational excellence, and continuous improvement
• Independently manage platform capabilities and support incident resolution
• Build and maintain CI/CD pipelines and infrastructure automation
• Write and maintain Terraform infrastructure-as-code
• Build and maintain containerized services and deployment pipelines
• Apply GitOps practices for version-controlled environment changes
• Deploy and manage Kubernetes workloads, including Pods, Deployments, StatefulSets, and DaemonSets
• Package applications with Helm and configure storage, Ingress, and network policies
• Maintain configuration management records and incident, problem, and change process discipline
• Monitor platform performance, troubleshoot issues, and serve as an escalation point
• Participate in incident response and root cause analysis
• Build monitoring and alerting for upstream vendor or integration failures
• Implement and maintain security controls and access management
• Support audit and compliance activities
• Partner with engineering and business teams on platform best practices and reusable tooling

Platform Engineer II

Risk

• Assist with the administration and operation of GreatAmerica’s Data Governance Framework
• Support governance of critical business artifacts by documenting artifact metadata, business terms, data definitions, ownership information, and governance records
• Perform metadata discovery, data lineage analysis, and information gathering using governance and data management tools
• Assist with development, documentation, monitoring, and reporting of data quality rules, controls, and governance metrics
• Support governance workflows, including artifact intake, stewardship coordination, status tracking, issue management, and reporting
• Create and maintain governance documentation, process documentation, training materials, user guides, and governance-related communications
• Assist with implementation, testing, and adoption of Data Governance tooling and capabilities
• Collaborate with business users, Data Stewards, technology teams, and governance stakeholders to support initiatives and resolve issues
• Utilize Microsoft Office applications and AI-powered productivity tools, including Microsoft Copilot, to improve efficiency, research information, create documentation, and support governance activities
• Complete onboard training and appropriate onsite training classes
• Perform other duties as assigned

Data Governance Analyst Intern

QA Engineer

• Review user stories, business requirements, and acceptance criteria to identify test conditions and quality risks
• Design, document, and execute functional, integration, regression, and exploratory test scenarios
• Identify, document, track, retest, and communicate software defects
• Participate in defect triage and root-cause analysis
• Develop and maintain automated test scripts and contribute to regression automation coverage
• Create and execute API validation scenarios and verify data accuracy across integrated systems
• Execute automated tests in continuous integration and delivery workflows; analyze results and investigate failures
• Analyze test results, defect trends, and quality metrics; assist with dashboards and status reporting
• Participate in sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
• Collaborate with Quality Engineers, Software Engineers, Product Owners, Technology leaders, and cross-functional team members
• Communicate progress, risks, findings, and recommendations
• Complete assigned training, project deliverables, knowledge transfer, and a final capstone presentation

Director, HR Business Partner

Platform Engineer II

Data Governance Analyst Intern

Software Quality Engineer Intern