Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and adhering to safety protocols in a plasma collection environment.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity

About the role

Key responsibilities & impact

Assist in determining the suitability of donors
Establish rapport with donors to ensure customer happiness while ensuring donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Perform work in a plasma center supporting collection of plasma used for plasma-derived medicines

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to relate sensitive information to diverse groups
Hearing acuity essential
Color perception/discrimination
Near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
Ability to make fast, simple movements of the fingers, hands and wrists
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to bend and twist neck and waist for 1 to 2 hours per day
Ability to work in exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32°F

Benefits

Comp & perks

Phlebotomist – We Train
Personal protective equipment required, including protective eyewear, garments, gloves and cold-gear

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalHealth and Safety ComplianceManual Dexterity

Soft Skills

Rapport BuildingListening SkillsSensitivity to Diverse Groups

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CollectionBiological FluidsInfectious OrganismsProduct Quality Monitoring