Demonstrates proficiency in phlebotomy and donor-care services while ensuring donor health and product quality. Capable of operating automated plasmapheresis machines and adhering to superior customer service standards in a plasma center environment.

Highest-signal resume keywords

Phlebotomy SkillsAutomated Plasmapheresis OperationCustomer Service ExcellenceState Licensure or CertificationDonor Health Monitoring

About the role

Key responsibilities & impact

Assist in determining the suitability of donors
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center providing phlebotomy and donor-care services

Requirements

What you’ll need

A High School diploma or GED
Ability to work a flexible schedule
Superior customer service standards
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand information presented through spoken words and sentences
Ability to relate sensitive information to diverse groups
Ability to perform frequent hand and finger movements and precise coordinated movements
Ability to stand for 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to perform bending, twisting, reaching, squatting, crouching, and similar physical movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Color perception/discrimination
Ability to work with personal protective equipment and in exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyAutomated PlasmapheresisDonor Health MonitoringEquipment OperationContaminated Equipment Disposal

Soft Skills

Customer ServiceRapport BuildingListening SkillsSensitivity to Diverse Groups

Tools & Technologies

Plasmapheresis MachinesPersonal Protective Equipment

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Donor Care ServicesPlasma CenterBiological FluidsInfectious Organisms