Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Proficient in operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis OperationState Licensures or CertificationsHealth and Safety ComplianceAbility to Follow Instructions

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work with personal protective equipment
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Phlebotomist – We Train
Equal employment opportunities and consideration consistent with applicable laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis OperationMonitoring Donor HealthEquipment Setup and OperationContaminated Equipment DisposalPhysical Endurance

Soft Skills

Interpersonal CommunicationEmpathyListening SkillsRapport Building

Tools & Technologies

Plasmapheresis MachinesPersonal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Donor SuitabilityBiological FluidsInfectious OrganismsCustomer HappinessConfidentiality