Grupo HDI

Product Specialist

• Serve as the technical reference for the development and enhancement of mass-market personal lines products, including home, commercial, condominium, and real estate insurance
• Lead innovation, development, and portfolio enhancement studies and initiatives for mass-market insurance products
• Propose improvements from technical, commercial, regulatory, and customer experience perspectives
• Conduct feasibility studies and impact analyses to implement improvements and new solutions
• Identify market opportunities through trend analysis, benchmarking, customer and broker behavior analysis, and monitoring of competitor activity
• Develop proposals to enhance products, coverages, services, assistance offerings, and customer service journeys
• Lead product development initiatives and projects, coordinating across different business areas
• Monitor business, customer experience, and product performance indicators
• Participate in the development and maintenance of dashboards, KPIs, and analytical panels
• Prepare executive presentations, technical studies, and decision-support materials
• Support regulatory compliance and product governance
• Represent the Product area in multidisciplinary projects and technical discussions

Product Specialist – Innovation

• Manage and develop relationships with strategic partners and distribution channels, promoting sustainable business growth and expanding the distribution of mass-market insurance products
• Act as a consultant to partners, identifying opportunities to increase production, improve performance, and develop new business
• Map market needs and translate field insights into recommendations for evolving products, processes, and sales journeys
• Plan, organize, and deliver commercial and technical training for partner teams
• Develop support materials, presentations, incentive campaigns, and engagement initiatives
• Monitor performance, production, conversion, retention, profitability, and sales metrics
• Prepare analyses, diagnoses, forecasts, and management reports
• Conduct regular partner visits and monitor action plans
• Clarify technical and commercial questions and coordinate solutions to operational or commercial obstacles
• Facilitate collaboration between partners and internal teams
• Identify opportunities to improve processes, systems, and customer journeys
• Track market trends, competitor activity, and new distribution opportunities

Product Specialist – Mass-Market Channels

Executive

• Develop and maintain consultative relationships with insurance brokers in the regions of Minas Gerais, Rio de Janeiro, and Espírito Santo
• Conduct incentive initiatives and business development activities through Avaya, Microsoft Teams, WhatsApp, and email
• Identify opportunities to grow and increase the profitability of the broker portfolio
• Promote campaigns, products, commercial strategies, and market opportunities
• Support brokers in maintaining and expanding business across all lines of insurance
• Monitor portfolio performance indicators and propose actions to drive results
• Ensure a fast, close, and high-quality service experience, fostering loyalty among business partners

Commercial Executive, Belo Horizonte

Product Analyst

• Support the development and evolution of automotive insurance products through analyses, studies, and proposals for technical, commercial, and regulatory improvements
• Conduct market, trend, benchmarking, and consumer behavior analyses
• Identify opportunities to improve products, coverage, services, and customer journeys
• Participate in the design and implementation of innovation initiatives and strategic projects
• Prepare studies, presentations, and materials to support decision-making
• Monitor product performance indicators and results, and participate in the development and maintenance of dashboards, KPIs, and analytical panels
• Collaborate with Commercial, Operations, Data, Underwriting, Technology, and Communications teams
• Conduct product performance analyses, including retention, conversion, technical results, and operational efficiency

Product Analyst – Automotive II

• Conduct in-person visits to insurance brokers in the region, strengthening relationships and fostering long-term partnerships
• Encourage business development and retention by supporting brokers in growing their portfolios and improving results
• Actively contribute to partner retention and the generation of new business opportunities
• Monitor performance indicators and propose initiatives to optimize the company’s business volume
• Serve as the link between the company and insurance brokers, ensuring close, consultative, and strategic engagement

Product Specialist – Innovation

Product Specialist – Mass-Market Channels

Commercial Executive, Belo Horizonte

Product Analyst – Automotive II

Commercial Executive I