Guidewire Software

Product Marketing

• Define go-to-market positioning for PricingCenter and Predict, from category storytelling through technical proof points for actuarial review
• Translate pricing technology and predictive modeling into business-outcome conversations for technical leadership at insurers
• Develop whitepapers, technical briefs, and data-driven case studies for actuarial audiences
• Create sales enablement tools, including battlecards and objection-handling guides
• Partner with product management and engineering to bring new capabilities to market and influence the product roadmap
• Deliver industry presentations, keynotes, and technical sessions at actuarial conferences and customer workshops
• Monitor and analyze the competitive landscape for insurance pricing and predictive analytics software

Technical Product Marketing – Principal, AI/ML

Sales

• Proactively develop existing and new business customers in an assigned region
• Build and maintain relationships with key prospects and decision makers
• Maintain accurate contact and prospect records using company systems and procedures
• Manage post-sale client relationships to maximize product extension sales
• Lead sales activities from initial contact through sale closure
• Collaborate with Core Sellers to identify new data and analytics revenue opportunities
• Arrange and participate in technical and sales presentations
• Maintain knowledge of company technology, products, and consulting services
• Sell solutions based on business outcome benefits
• Analyze competitor products and activities and provide feedback for marketing strategies and product development
• Prepare detailed quotations and proposals while minimizing company risk
• Follow quotation review procedures and take responsibility for proposal scope, accuracy, and success
• Present regular detailed reports to Management on Sales and Marketing activities and success rates
• Represent the company at trade shows, conferences, industry meetings, and other sales-generating events
• Sell Guidewire’s data and analytics software, with a focus on the HazardHub geospatial data product
• Achieve revenue, sales, and profit targets
• Approach new clients and manage existing client relationships to generate new sales

Sales Representative – Data and Analytics

Product Manager

• Own a defined area of PolicyCenter end-to-end, from customer discovery through launch and adoption
• Run the discovery–delivery loop by talking to carriers, documenting problems, writing specifications, partnering with engineering and design, and measuring outcomes after launch
• Contribute evidence and a clear point of view to the Policy roadmap and prioritization process
• Evaluate where AI/LLM capabilities can advance underwriting and policy workflows
• Build trusted relationships with underwriting, product, and IT leaders at carrier customers
• Work daily with engineers and architects on scoping, sequencing, and trade-offs
• Develop technical fluency around rating engines, data models, integrations, and cloud delivery decisions
• Coordinate with PMs across BillingCenter, ClaimCenter, Guidewire Cloud Platform, and rating/underwriting integrations
• Partner with field and support teams on production satisfaction issues
• Triage incoming customer issues and determine whether the appropriate path is a fix, configuration guidance, or new feature
• Define and use success metrics including quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, and customer satisfaction
• Collaborate with senior product managers and the product leadership team

Senior Product Manager, PolicyCenter

Full-stack Engineer

• Build elegant software solutions for the property and casualty insurance industry
• Build, refactor, and extend services using AI-native coding approaches and AI-assisted tools
• Maintain high engineering standards, tests, and observability
• Embed GenAI across products
• Improve operational excellence and customer experience
• Deliver secure, reliable, and scalable cloud services
• Design and write code hands-on
• Collaborate within a lean, empowered, small, cross-functional team
• Work with data-driven insights to drive innovation, productivity, and continuous improvement
• Contribute to Guidewire’s cloud platform for property and casualty insurers

Software Engineer II

Security Engineer

• Lead complex infrastructure security initiatives involving multiple teams, systems, and dependencies, focusing on AWS cloud environments and CI/CD pipelines
• Design, implement, and operate security controls across AWS and applicable cloud platforms
• Build secure-by-default solutions using infrastructure as code, policy as code, CI/CD, and automation
• Improve cloud governance, security posture, and operational resilience
• Define and maintain security baselines for cloud accounts, operating systems, containers, AMIs, Kubernetes, networks, and supporting infrastructure
• Support cloud account onboarding, offboarding, inventory, configuration drift management, exception handling, and control validation
• Design and improve cloud and infrastructure network security, including segmentation, traffic visibility, ingress and egress control, DNS, firewalls, routing, private connectivity, monitoring, and enforcement
• Secure CI/CD and software supply chains, including build and deployment workflows, dependencies, artifacts, containers, registries, third-party actions, secrets, and runner environments
• Support asset and identity governance for applications, infrastructure, containers, service accounts, workload identities, API keys, AI agents, and MCP tools
• Participate in AI security initiatives involving AI models, agents, and tool integrations, including threat modeling, prompt injection defenses, data egress protection, guardrails, human-in-the-loop controls, and monitoring
• Apply risk-based security analysis using reachability, attack paths, asset criticality, exploitability, and business impact
• Validate scanning-tool and AI-generated findings, establish ownership and remediation expectations, and improve finding-quality feedback loops
• Represent Security in architecture, change management, design review, and operational forums
• Communicate risks, trade-offs, assumptions, dependencies, and business impact to technical and non-technical audiences
• Create standards, runbooks, architecture decision records, dashboards, documentation, and enablement materials
• Mentor engineers and help partner teams adopt secure patterns without direct management responsibility
• Participate in on-call rotations and incident response support for cloud and infrastructure security incidents
• Monitor emerging threats and translate relevant developments into improvements to Guidewire’s security controls

Senior Security Engineer

Customer Success Manager

• Develop strategic account plans that expand relationships and promote growth
• Drive cross-functional collaboration to accelerate adoption and value of current and future solutions
• Identify and pursue expansion opportunities aligned to customer goals
• Create trusted partnerships that result in engaged customer advocates
• Lead executive-level engagements focused on value creation
• Define and execute renewal strategies that promote growth and mitigate risk
• Promote operational excellence in portfolio, account, and team management
• Develop relationships across customer portfolios, from C-level to IT and business users
• Understand customer priorities and report out common themes for action
• Facilitate engagements to meet customer needs and align strategies
• Partner with sales on incremental opportunities across Guidewire solutions
• Engage customers to understand product experience and strategic business needs
• Serve as the voice of the customer and advocate for feedback and influence on Guidewire products and services
• Provide early insight and adoption recommendations for new products and features
• Coach and mentor other CMSs in Customer Success practices and customer community engagement
• Drive customer issues and situations to successful conclusions with relevant departments
• Create and manage customer success plans and account plans
• Facilitate executive discussions, including business reviews, roadmap reviews, and strategic alignment
• Develop cross-functional understanding of customer business challenges and opportunities
• Introduce new features and best practices according to customer needs
• Ensure visibility of program and customer health internally and with customer teams
• Manage commercial account relationships post-sale, including renewal strategy
• Execute and manage contract negotiations and renewals
• Leverage executive leadership and communication experience to define vision, build business cases, resolve conflict, and foster honest feedback
• Apply emerging technologies, AI, and data-driven insights to enhance productivity and outcomes
• Success measured through ARR growth, retention, churn-risk mitigation, product penetration, NPS/CSAT, sentiment and health, advocacy, and success planning

Technical Product Marketing – Principal, AI/ML

Sales Representative – Data and Analytics

Senior Product Manager, PolicyCenter

Software Engineer II

Senior Security Engineer

Senior Customer Success Manager