Hinshaw & Culbertson LLP

Attorney

• Represent national and international insurance clients across complex coverage areas
• Handle bad faith, professional liability, pollution, construction defect, personal and advertising injury, cyber liability, and excess liability matters
• Manage a diverse and challenging caseload
• Take on significant responsibilities from the start
• Work collaboratively within the Insurance Services group

Insurance Coverage Attorney

Marketing Operations

• Develop and maintain a marketing technology roadmap supporting marketing, business development, communications, and client engagement priorities
• Evaluate marketing technology needs and recommend solutions improving efficiency, data quality, user adoption, and reporting
• Translate business needs into technology priorities, requirements, and implementation plans
• Monitor legal marketing technology developments and recommend modernization opportunities
• Serve as primary business owner for CRM, email marketing, website/content management, experience management, analytics, and related platforms
• Oversee platform administration, configuration, data hygiene, user access, issue resolution, enhancements, integrations, and vendor coordination
• Manage system upgrades, testing, launches, and adoption plans with IT, vendors, and internal stakeholders
• Lead CRM strategy, adoption, data governance, reporting, and process improvement
• Develop dashboards, reports, and data tools for campaigns, engagement, experience data, contact quality, and business development activity
• Improve data capture and integrity across systems
• Use platform insights to improve targeting, segmentation, follow-up, measurement, and marketing effectiveness
• Lead marketing technology projects from requirements gathering through implementation, training, rollout, documentation, and optimization
• Improve project management and workflow tool intake, prioritization, visibility, and accountability
• Support integrations, data flows, access controls, and governance
• Create process documentation, training resources, system guides, and adoption plans
• Manage vendors, service levels, budgets, renewals, implementation timelines, and issue escalation
• Provide guidance, coaching, and day-to-day direction to marketing technology support team members
• Promote a service-oriented, solutions-focused technology support approach

Marketing Technology Manager

• Conduct high-level legal, regulatory, legislative, corporate, and general research for attorneys and administrative staff
• Use Lexis, CourtLink, public records platforms, and other research tools
• Consult with attorneys and staff to clarify research objectives and recommend effective research strategies
• Deliver practical, actionable research results
• Provide business development, competitive intelligence, client, industry, and market research
• Support attorney, practice group, and firm strategic initiatives
• Prepare concise research summaries, reports, and source analyses
• Identify relevant risks, considerations, and next steps
• Create and maintain alerts monitoring clients, cases, and industries
• Support the firm’s AI initiatives by evaluating and helping implement new technologies and legal AI tools
• Maintain awareness of emerging AI developments and promote responsible use consistent with firm policies, confidentiality obligations, and source validation standards
• Assist with onboarding and training attorneys and staff on research tools, AI-enabled platforms, alerts, and best practices
• Work collaboratively and independently to ensure high-quality research results
• Perform other related responsibilities as needed

Insurance Coverage Attorney

Marketing Technology Manager

Legal Researcher