HUB24 Limited

Growth Marketing

• Lead business readiness and take-to-market execution for product enhancements, platform developments, strategic initiatives and commercial growth programs
• Translate complex business priorities into practical execution plans, playbooks, communications and enablement tools for client-facing teams
• Partner with Growth, Product, Strategy, Marketing, Operations and Client Services stakeholders
• Champion the voice of advisers, clients and frontline teams throughout planning and implementation
• Drive sales enablement, capability uplift and adoption initiatives
• Embed best-practice disciplines and ways of working, including Salesforce initiatives
• Leverage data, adviser insights and market trends to identify opportunities and drive continuous improvement
• Champion AI, Copilot, agent automation and digital tools to improve efficiency and effectiveness
• Establish governance, delivery rhythms and success measures to prioritise, execute and embed initiatives

Growth Enablement Manager

Manager

• Support delivery of the Trustee Business Plan and SPS 515 strategy through oversight and assurance of material service providers
• Support independent oversight and assurance to the Trustee Board on governance requirements, processes, accountabilities, controls and escalation
• Develop and maintain evidence, analysis and reporting for SPS 515 member outcomes assessments
• Coordinate inputs from service providers and internal stakeholders
• Analyse service provider reporting, member outcome metrics and assurance results to identify trends, gaps and risks
• Prepare reports and papers for management and trustee committees
• Conduct desktop and deep-dive reviews of material service providers covering performance, controls and compliance
• Support CPS 230 and ORFR obligations by monitoring incidents, continuity and disaster recovery testing, control weaknesses and remediation
• Review service-level reporting, member outcomes assessments, incidents, audits, complaints and assurance outcomes
• Track remediation and escalate overdue or ineffective management actions
• Support product governance reviews against DDO, RIC and TMD obligations
• Contribute oversight insights, assurance outcomes and findings to governance forums and trustee decision-making
• Review controls and processes supporting member communications and disclosures, issue resolution and communication-related incident reporting

Business and Oversight Manager

Product Manager

• Own the ongoing management, governance and continuous improvement of HUB24's retirement product portfolio
• Support delivery of the retirement product strategy and development of new retirement propositions, including Lifetime Pension solutions
• Partner with the Head of Product, Super and Retirement to support the Trustee's Retirement Income Strategy
• Provide subject matter expertise on retirement products, legislation, governance requirements and product operations
• Monitor and manage retirement-related incidents, issues and regulatory change initiatives
• Use customer insights, market intelligence and data to identify opportunities improving adviser and member outcomes
• Drive innovation and enhancements across retirement products, services and member experiences
• Lead product governance activities, including reviews, approvals, change management and compliance obligations
• Define business rules and product requirements for product initiatives and enhancements
• Collaborate with Product Development, Technology and project teams to implement product changes
• Build relationships with trustees, regulators, internal stakeholders and external partners
• Support partnerships with retirement solution providers and lifetime income specialists
• Contribute to product positioning, adviser communications, sales enablement activities and RFI/RFP responses
• Provide recommendations and influence strategic decision-making across the retirement value stream

Growth Enablement Manager

Business and Oversight Manager

Senior Product Manager, Retirement