ICON plc

Site Engagement Liaison Manager

ICON plc
Posted 10/21/2026full-timeRemote • Hungary, Slovakia, Turkey, SerbiaSeniorLeadWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in clinical research, site management, and oversight, with a strong understanding of ICH-GCP and regulatory requirements. Proven ability to build relationships with stakeholders and manage site performance to drive successful study outcomes.

Highest-signal resume keywords
Clinical Research ExperienceSite ManagementICH-GCP ComplianceStakeholder ManagementRisk Management

About the role

Key responsibilities & impact
  • Oversee scientific operations workstreams, ensuring deliverables meet quality and timeline expectations
  • Build and maintain relationships with investigators, site staff, and key stakeholders
  • Act as the primary liaison between sites, CRO partners, and internal study teams
  • Evaluate site capabilities and performance for site identification, feasibility, and selection
  • Oversee site-level study start-up, activation, conduct, and close-out activities
  • Support site contracting and activation with internal teams and external vendors
  • Monitor site performance, recruitment, enrollment, quality, and compliance metrics
  • Identify risks and implement mitigation plans
  • Drive site engagement strategies and develop action plans to improve performance, recruitment, and retention
  • Oversee CRO-delivered site management activities and ensure compliance with ICH-GCP, regulatory requirements, and company procedures
  • Collaborate with Clinical Operations, Study Management, Medical Affairs, Regulatory Affairs, and other stakeholders
  • Use site and study performance data to identify trends, support decisions, and contribute to process improvement
  • Manage competing priorities and develop the team

Requirements

What you’ll need
  • Degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific discipline
  • 8+ years of clinical research experience within a CRO, pharmaceutical, biotechnology, or healthcare environment, including site management, site oversight, monitoring, clinical operations, or study management
  • Strong understanding of clinical trial conduct, global drug development, ICH-GCP, and applicable regulatory requirements
  • Experience working with and overseeing CROs and external vendors
  • Proven ability to build strong relationships with investigators, site personnel, and cross-functional stakeholders
  • Strong analytical, risk management, problem-solving, and decision-making skills
  • Excellent communication, stakeholder management, and organizational abilities
  • Experience supporting study start-up, site activation, recruitment, enrollment, and site performance management
  • Experience with CTMS, eTMF, and other clinical trial systems is preferred
  • Ability to travel domestically and internationally up to 50%
  • Legal right to work in the country where the role is based

Benefits

Comp & perks
  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Trial ConductSite ActivationRecruitment ManagementEnrollment ManagementSite Performance MonitoringData AnalysisProblem-SolvingDecision-Making
Soft Skills
CommunicationOrganizational AbilitiesRelationship Building
Tools & Technologies
CTMSETMF
Industry Keywords
CROPharmaceuticalBiotechnologyHealthcareGlobal Drug Development